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Community Ambassador at TaskUs in Puebla, Mexico
Job Description
Community Ambassador
Location: Puebla, Mexico
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What can you expect in a “Community Ambassador” role with TaskUs:
You can expect to be responsible for building and nurturing relationships within the community on behalf of TaskUs. Your priority is to serve as a representative and advocate, promoting positive engagement, collaboration, and goodwill between the organization and the community it operates in. You will actively participate in community events, initiatives, and partnerships to strengthen the company's reputation, establish positive connections, and contribute to the overall growth and success of the organization.
This function supports the company or department by fostering positive community relations. You will serve as a bridge between the organization and the community, acting as a point of contact for community members, local organizations, and stakeholders. You will listen to community feedback, concerns, and needs, and provide valuable insights to internal teams. By actively engaging in community outreach activities, you will raise awareness of the company's values, initiatives, and contributions, thereby enhancing the organization's reputation and brand image. Additionally, you may collaborate with marketing and communications teams to develop and implement community engagement strategies and initiatives.
Required Qualifications:
Excellent interpersonal and communication skills to build relationships and establish rapport with community members.
Strong knowledge and understanding of the local community, its culture, and dynamics.
Ability to represent the company or department in a professional and positive manner.
Active listening skills to understand community needs and concerns.
Strong organizational skills to plan and coordinate community events and activities.
Flexibility to adapt to various community engagement opportunities and initiatives.
Passion for community involvement and making a positive impact.
Preferred Qualifications:
Previous experience in community engagement, public relations, or related fields.
Familiarity with local government policies, regulations, and community resources.
Experience in organizing and managing community events or initiatives.
Ability to collaborate effectively with diverse groups and stakeholders.
Knowledge of social media platforms and digital tools for community engagement.
Familiarity with corporate social responsibility (CSR) principles and practices.
Understanding of marketing and branding concepts to promote community involvement.
Education / Certifications:
A bachelor's degree in a relevant field such as community development, public relations, communications, or a related discipline.
Certifications or training in community engagement, public relations, or related areas.
Work Location / Work Schedule / Travel:
Office Based: Puebla, Mexico. Occasional travel may be required for meetings, conferences, or client engagements, as per business needs.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.