Summer Intern, Text Messaging at Targeted Victory in Arlington, VA

Summary: Targeted Victory is a full-service marketing agency that provides optimized outcomes in the digital age. They are seeking interns with an interest in Public Affairs, Politics, Consumer Brands, and Social Media to support their fast-paced business and manage client relationships in the text messaging platform. Responsibilities: - Help manage the client relationship and day to day operations of the P2P text messaging platform - Enhance the customer experience by serving as the client’s advocate for new platform feature enhancements - Serve as the first line of support to troubleshoot / problem solve any issues or needs of both internal and external customers - Expert on Wonder Cave’s product offerings to help manage onboarding process for both external and internal customers - Onboard new clients and organizations and ensure they launch P2P services seamlessly - Analyze client performance and make strategic recommendations - Handle multiple projects at a time while meeting client deadlines Required Qualifications: - Exceptional communication and client services skills - Keen attention to detail with the ability to problem solve - Demonstrated ability to work collaboratively and effectively with colleagues at all levels - Ability to prioritize and excel in a high-paced environment; time management and organization are a must - Skilled in Microsoft Office (Word, Excel, PPT) Required Skills: Microsoft Office, Client Services