Sales Advocate FT (30086) at Talk4less… · MD 586…

Summary: Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life. They are seeking ambitious and goal-oriented sales representatives who emphasize customer service and retention. The role includes customer service, sales, and maintaining store operations. Responsibilities: - Customer service, greeting in a friendly & timely manner, creating a positive work environment - Being knowledgeable and proactive in learning new promos, price changes, and policy updates - Proficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues, etc - Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards - Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured - Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers - Desire to be a part of the game-changing Cricket store team - Competitive drive and confidence to succeed in a fast-paced sales environment - Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues - Effective at balancing customer experience and performance goals - Sell no-contract wireless phones, service plans and accessories in a fast-paced environment - Deliver outstanding service striving to retain and gain customers - Participate in outside sales events or promotions - Work flexible hours, weekends and holidays at various locations Required Qualifications: - High school diploma/GED, or equivalent experience - One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required - Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling Preferred Qualifications: - Management experience is not required, but preferred for moving further into store management/ownership Required Skills: Retail Sales, Wireless Sales, Point-of-Sale Systems, Cash Handling, Word Processing, Spreadsheets