Commissions Consultant at TAL in Sydney, New South Wales, Australia

companyDescription Join a company that fosters a culture of respect, resourcefulness, and inclusivity, allowing you to grow both personally and professionally. Enjoy work-life balance with flexible working options, and well-being initiatives that prioritise your health Every project you undertake will directly contribute to creating a positive impact on the lives of those who need it most. Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services. Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities. Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance. So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer. jobDescription At TAL, trust sits at the heart of how we support advisers and protect the financial futures of Australians. As a Commissions Consultant, you play a vital role in ensuring our distribution partners are recognised accurately, fairly and on time, underpinning strong, trusted relationships across our Retail business. This role brings together governance, collaboration and continuous improvement to help TAL operate with integrity and confidence. Your work directly supports advisers, strengthens our partner ecosystem, and enables TAL to deliver on its purpose of protecting what matters most. In this role you will: Manage accurate and compliant commission calculations and payments in line with TAL distribution agreements and guidelines. Reconcile commission payment data with policy records to ensure integrity, accuracy and timely delivery. Plan and deliver commission statements and RCTIs, supporting required reviews, recommendations and authorisations. Actively manage stakeholder relationships and complex queries, resolving issues and escalations effectively. Maintain governance and risk controls across monthly commissions processes and decision‑making. Contribute to process improvements and change initiatives to enhance efficiency across Adviser Services. qualifications Bring relevant experience in a finance, commissions, or business performance environment, where accuracy and accountability are critical. Apply strong knowledge of financial concepts and complex structures that influence commission and remuneration outcomes. Use advanced Excel skills and confidence working across multiple systems to analyse data and support sound decisions. Communicate clearly and professionally, building trusted relationships with advisers, distributors and senior stakeholders. Demonstrate a strong eye for detail and quality, taking pride in delivering accurate and reliable outcomes. Approach work in an organised and proactive way, balancing priorities and solving problems as they arise. additionalInformation TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be: An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community. Need adjustments during the recruitment process? Let our team know by getting in touch with us here—we’re here to support you. You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. #LI-Hybrid Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility. If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.