Head of Product - Mr D at Takealot in Cape Town

Mr D is looking for a seasoned Head of Product to join its executive leadership team in Cape Town. This role will oversee the product teams responsible for the customer experience of Mr D on mobile apps and web. The role will work closely with engineering, operations, and executive teams to bring new features to market.

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, TFS and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Takealot Group CPO and Mr D CEO and will be responsible for managing a team of 10+ Product Managers who oversee the Mr D customer experience and various business-facing applications.

Your responsibilities will include:

• As a member of the executive leadership of Mr D, contribute towards defining key business strategies and related tactical objectives to deliver against set growth and profitability targets for Mr D.
• Play a meaningful leadership role across the Mr D product team to ensure ongoing alignment with the defined company values.
• Work with executives and stakeholders to translate defined business objectives into a product vision for a number of product verticals, making use of relevant internal and external data sources.
• Manage a team of product managers and designers responsible for delivering feature roadmaps for the Mr D customer-facing experience as well as the internal business-facing tools necessary for the day-to-day management of merchandising and marketing.
• Promote a mindset of customer-centricity and champion user interface improvements based on industry best practices.
• Drive workshops to ideate solutions for key business challenges and steer the execution of the solutions.
• Advocate for experiment-driven learning and empower the product and engineering teams to iterate and improve on a daily basis.
• Oversee the definition and tracking of KPIs that will inform decisions on product features and functionality.
• Facilitate the alignment of project delivery expectations with stakeholders and ensure reliable delivery against them.
• Define and evolve processes and ways of working to promote increased efficiency and output across product and engineering.
• Work with engineering leadership to ensure product and engineering teams are properly structured to achieve the desired business outcomes.
• Define hiring objectives to meet business goals and support recruitment efforts through the improvement of recruitment tools and processes.
• Establish a culture of product management excellence with constant feedback and mentorship to highlight improvement opportunities for product managers across the organisation.

Required Qualifications & Experience

• A Bachelor’s degree or Advanced Diploma in a relevant field
• 10+ years of product management experience or relevant exposure (through projects or responsibilities).
• At least 3 years of experience managing a team (or teams).
• Proven track record of delivering business value through project delivery.

Desired Attributes

• Ability to wear multiple hats to guide product managers, UX experts, and engineering managers to deliver world-class products
• Proficient in working closely and collaboratively with multiple departments and executives and leading cross-functional teams.
• Exceptional communication and presentation skills and ability to articulate strategies in terms of impact on business metrics.
• Ability to take initiative in ambiguous situations, identifying critical problems and driving solutions
• Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies
• Data-driven decision-making
• An avid customer advocate
• Exceptional planning and project management skills
• An appreciation for best practices and innovation in product design, user experience, and team management.
• A self-starter who works efficiently

Like what you see? If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.