Project Manager - Touring N.A. at TAIT in Lititz, PA

Position Purpose

The Project Manager serves as the primary leader responsible for the end-to-end delivery of advanced projects. This role plans, develops, executes, monitors, and successfully delivers projects while maintaining full accountability for scope, budget, schedule, resources, and team performance.

Throughout the life of the project, this role leads iterative planning and execution, ensuring effective resource allocation, cost management, and scope control while maintaining clear visibility into risks and dependencies. The Project Manager proactively identifies challenges and drives structured problem-solving and course correction within defined project constraints.

Through disciplined project leadership and cross-functional coordination, the Project Manager ensures projects are delivered efficiently, meet organizational objectives, and generate strong outcomes for both the client and the business.

Essential Responsibilities/Accountabilities

Project Management

• Successful delivery of advanced project scope, schedule, and budget
• Ensure that the Client’s vision is considered throughout the Project lifecycle.
• Sustain Client satisfaction, exceeding expectations regularly.
• Internal and external communication of Project status and progress
• Management of final deliverables, ensuring TAIT quality throughout delivery
• Draw together the engineering, manufacturing, operational and support disciplines to ensure Project success.
• Risk monitoring and delay management.
• Active Management of Project financials

Bidding & Development

• Lead in translating Client needs into “TAIT language”.
• Ensure that the Client’s vision is considered throughout the Bidding phase.
• Generate or collaborate on Project Proposals and Quotes.
• Drive the development of creative and technical solutions.
• Participate in cost estimates and determine contingencies.
• Establish pricing and payment schedules.

Commercial, Contractual & Legal

• Understand the Project’s commercial terms as outlined in the contract, along with contractual & legal relationships formed between TAIT and the project client.
• Act as a Client advocate within TAIT by ensuring the highest levels of Customer Service and sustaining the boutique experience that our Clients have come to expect.
• Maintain a unique connection to our Clients, their teams, and their stakeholders
• Ensure TAIT's duties & responsibilities are properly executed. Ensure the client executes their duties correctly and, where necessary, ensure TAITs interests are protected.

Project Finances & Budgets

• Plan cashflow schedule according to proposals and contracts
• Maintain payment schedule and invoicing
• Lead the development of “As Sold” budget at the outset of a Project
• Maintain ongoing Forecasts to track for deviations throughout Project lifecycle
• Monitor and control Project costs and Change Orders (Extras)
• Raise early flags for potential risks as well as opportunities
• Provide periodic project status reports

Organizational Relationships & Participation

• Act as the point of contact and accountable individual for the Project to senior leadership and executive teams.
• Develop and maintain good relationships with Project Performance and Operations groups
• Proactive, open, and transparent communication
• Attend (and/or organize) regular check-in meetings
• Monitor team in identifying who should be “around the table” for strategic conversations
• Utilize relationships to resolve challenges, conflicts, or disputes within a Project or between competing Projects
• Attend global and regional “All Hands” and similar organization meetings and gatherings
• Stay up to date on time clocking, expense report submittals, and other administrative tasks

Continuous Improvements

• Drive opportunities for minor and major improvements in the Project Process
• Participate in departmental and organizational initiatives
• Ensure “Lessons Learned” discussions occur for Projects that warrant celebrations of positive outcomes and critical reflection of negative outcomes

Education and Growth

• Knowledgeable of TAIT’s history and capabilities, to represent the Enterprise brand and collaborate with Clients.
• Actively seek opportunities to build new skills and hone or improve existing skills.
• Focus on hard skills for tactical application and soft skills for interpersonal communication and effective leadership.
• Participate in provided learning opportunities.
• Encouraged to work on projects that expand their knowledge and experience in new markets and submarkets.

Minimum Qualifications

• 5+ years of Project management or relevant industry experience in entertainment, live events, construction management, or other relevant field. OR Bachelor’s degree in Project Management, Engineering, Construction Management, Technical Theater, or Live Event related field, plus 2+ years experience in Entertainment or Project Management.
• Microsoft Office including Word, Excel, PowerPoint
• Project scheduling (e.g. MS Project, Asana)
• Budget management and analysis (e.g. Power BI, Tableau)
• Enterprise Resource Planning (ERP) (e.g. Epicor, SAP)
• Customer Relationship Management (CRM) (e.g. Zendesk, Salesforce)
• Content Management System (e.g. Box, SharePoint, Google Drive)
• Familiarity with manufacturing or fabrication processes and principles
• Ability to be in office Monday - Friday, with travel to job sites up to 30%

Working Conditions and Physical Effort

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee regularly operates a computer, including typing, using a mouse or keyboard, and viewing the screen for extended periods. While the role does not require regular lifting or physical exertion, there may be occasional onboarding programs or training opportunities that create opportunities for more exposure to physical tasks or new environments (sites, venues, etc.).

Work conditions of the role are:

• Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises.
• Work environment involves some exposure to hazards or physical risks which require following basic safety precautions.
• Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes safety glasses, reflective vest, ear plugs, steel-toed shoes, and other PPE as required by the location.

TAIT Benefits:

• Competitive medical, dental, and vision insurance plans
• Health Savings Account (HSA) with employer contributions (HDHP plans)
• Flexible Spending Accounts (Medical & Dependent Care)
• Employer-paid life insurance with optional supplemental coverage
• Employer-paid Short-term with optional long-term disability insurance
• 401(k) retirement plan with company match
• Paid parental leave
• Employee Assistance Program (EAP)
• Wellness stipends
• Voluntary benefits (e.g., accident, critical illness)
• Paid vacation and 12 holidays

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