IT Support Specialist at T3 Services Group in Remote

Summary: T3 Services Group is a company that supports various home service brands, focusing on maintaining strong systems and technology. They are seeking a dependable IT Support Specialist to provide technical support, troubleshoot issues, and ensure efficient operation of IT systems across the organization. Responsibilities: - Provide technical support for hardware, software, and network-related issues - Troubleshoot computers, mobile devices, printers, and other equipment - Install and configure workstations, laptops, and user accounts - Support company systems including email, collaboration tools, and business applications - Manage and respond to support tickets while documenting resolutions - Assist with employee onboarding and offboarding access - Maintain IT equipment inventory and coordinate repairs or replacements - Support system updates, upgrades, and IT projects Required Qualifications: - Experience in IT support, helpdesk, or system administration - Strong troubleshooting and problem-solving skills - Experience with Microsoft products and cloud-based systems - Excellent communication and organizational skills - Ability to manage multiple priorities with attention to detail Preferred Qualifications: - Experience with ServiceTitan or similar field-service platforms - Familiarity with ticketing systems and IT documentation Required Skills: IT support experience, Troubleshooting skills, Microsoft products Important Skills: Cloud-based systems, ServiceTitan experience Benefits: Medical, Dental & Vision Insurance, 401(k) with 4% company match, PTO, Paid Holidays, and Paid Wellness Time, Pet Insurance, Employee Discounts, Opportunities for professional growth and development