Summer 2026 Support Engineering Internship at T-Mobile · Philadelp…

Summary: T-Mobile is a leader in innovation within the wireless industry, seeking a Support Engineering Intern to join their team. This internship offers hands-on experience in troubleshooting and resolving technical issues within advertising technology platforms while collaborating with engineers and support teams. Responsibilities: - Troubleshoot and resolve escalated software issues across multiple components of the platform - Write and maintain SQL queries and Python scripts to investigate data and automate workflows - Clearly document and communicate technical issues and solutions to non-technical stakeholders - Develop internal tools and supporting documentation to improve support processes - Collaborate with engineers and support teams to identify root causes and preventative solutions Required Qualifications: - Currently pursuing a degree in Computer Science, Software Engineering, or a related field - Strong working knowledge of SQL and Python - Excellent written communication skills and ability to explain technical concepts clearly - At least 18 years of age - Legally authorized to work in the United States - Must be actively enrolled in a Bachelors or Graduate degree program - Employees of T-Mobile or Metro by T-Mobile are ineligible for Internships Preferred Qualifications: - Familiarity with JavaScript or TypeScript is a plus - Previous customer service or support experience is a major plus - Curiosity, adaptability, and a strong interest in learning how real-world software systems operate Required Skills: SQL, Python Important Skills: JavaScript, TypeScript Nice-to-Have Skills: Curiosity, Customer Service, Technical Communication, Adaptability Internship Start Date: Start in 2026 Summer Benefits: Relocation assistance may be provided to program participants who reside more than 50 miles from the internship location.