Medical Receptionist at Tāmaki Health · Mahurangi…

Be the welcoming face of Local Doctors Lincoln Road, supporting patients, bookings, admin, and exceptional customer service as a full-time Medical Receptionist.

Medical Receptionist | Local Doctors Lincoln Road

Full Time | 40 hours per week

Looking for a role where you can build genuine relationships with patients and be a valued part of your local community? Local Doctors Lincoln Road is seeking a Medical Receptionist to join our friendly and dedicated team. This is a full-time position (40 hours per week) and would suit someone who enjoys helping people, thrives in a team environment, and takes pride in delivering exceptional customer service.

About the Role As the welcoming face of our clinic, you'll play a key role in ensuring patients feel supported from the moment they walk through the door. Working in a busy general practice environment, you'll help coordinate patient journeys while supporting the smooth operation of the clinic.

Key Responsibilities

• Providing a warm, professional, and positive experience for patients and visitors
• Managing appointment bookings, phone enquiries, and patient communications
• Registering patients and supporting front-desk administrative processes
• Maintaining accurate patient information and medical records
• Working closely with GPs, nurses, and the wider practice team
• Helping create an organised, efficient, and welcoming clinic environment

You'll work as part of a friendly team where every day brings variety, supporting the healthcare needs of patients and families in the local community.

About You To be successful in this role, you'll bring:

• A friendly, approachable, and patient-focused attitude
• Excellent communication and the ability to connect with patients for different walks of life
• Strong organisational skills with great attention to detail
• Previous experience in reception, administration, customer service, or healthcare
• Confidence using computer systems and learning new technology
• The ability to remain calm, professional, and adaptable

Experience in a medical or healthcare setting is advantageous but not essential. We value attitude, reliability, and a genuine desire to help others.

About Local Doctors Lincoln Road Local Doctors Lincoln Road is a well-established general practice committed to delivering accessible, high-quality healthcare to the local community. Our team takes pride in building long-term relationships with patients and providing compassionate care across all stages of life. When you join us, you'll become part of a supportive and collaborative team that values respect, teamwork, and making a positive difference in people's lives every day.

Why Join Us?

• Part-time hours that support work-life balance
• A stable and rewarding role within a trusted community healthcare provider
• A supportive and friendly team environment
• Opportunities to learn and develop within the healthcare sector
• The chance to build meaningful relationships with patients and whānau
• Be part of the wider Tamaki Health whānau and make a big difference in your community

Apply Now If you're looking for a rewarding role where you can combine your people skills, organisational abilities, and passion for helping others, we'd love to hear from you. Apply today and join the team at Local Doctors Lincoln Road.