IT Helpdesk Summer Intern at Syska Hennessy Group in New York, NY

Summary: Syska Hennessy Group is a global leader in consulting, engineering, and commissioning services, specializing in MEP and information technology. They are seeking an IT Summer Intern to assist the IT Helpdesk team with Local Area and Wide Area Network infrastructure items at their New York office. Responsibilities: - Attend the 10 - week Summer Internship program - Able to communicate with IT clients and appropriately escalate their issues, if necessary, in a timely manner - Able to coordinate and document and repair computers within established guidelines with assistance - Able to solve problems - Able to respond to and perform diagnostic, maintenance and repairs on systems and peripherals if needed Required Qualifications: - Bachelor's degree in information technology - Be a Junior or Senior in college - Able to solve problems - Good organizational skills - Strong and effective oral and written communication skills - Good organizational, oral, and written communication skills, time management, strong problem solving and interpersonal skills with an emphasis on enterprise customer server and satisfaction Preferred Qualifications: - Have had previous internship preferred Required Skills: Local Area Network (LAN), Wide Area Network (WAN), IT Helpdesk support, System diagnostics, System maintenance, System repair Benefits: Robust, comprehensive medical, dental, vision, life insurance and supplemental benefit plans, 401(k) plan with a generous employer matching program, Training and professional development courses, Professional development incentive bonuses, Dynamic Employee Resource Groups, Competitive Paid Time Off (PTO) policy, Transit/parking employer stipend, ½ day work from home Fridays all year long