Customer Service Representative - USBL - US at Sysco · Sysco…

Summary: Sysco is the global leader in foodservice distribution, and they are seeking a Customer Service Representative to provide direct support to Account Executives and customers. The role focuses on assisting with customer needs, managing orders, and ensuring effective communication. Responsibilities: - Answer all incoming concerns/needs from all customers - Key pick-up requests - Handle transportation/routing on delivery questions - Prepare will-call orders - Provide customers with invoice copies - Process credits - Maintain Call list - Monitor orders before cut-off - Communicate regularly with the AE and customers - Manage the same-day deliveries for the Operating Company (OpCo) - Perform other duties as directed by Supervisor Required Qualifications: - High school diploma or equivalent - 1 year prior outside foodservice sales coordination or customer support experience - Strong telephone communication skills - Able to work in a fast pace environment - Proficient in MS Office - Ability to sit and work at a PC for extended periods Preferred Qualifications: - Previous call center experience preferred Required Skills: Customer Support, Foodservice Sales Coordination, Call Center Experience, Microsoft Office, Telephone Communication Benefits: You may be eligible to participate in the Company's Incentive Plan.