Business Specialist Manager at Sysco in Ottawa, Ontario, Canada

Business Specialist Manager Location: Sysco Toronto JOB DESCRIPTION Pay Range: $85,000 to $115,000, this position is incentive eligible. Role: Through the direction of the Director, Business Specialists, this position will assist in driving the region’s strategic plan for growing sales, increasing penetration and reducing lost business. Specifically, this leadership role is responsible for driving the performance management, coaching, and deployment of the region’s specialist resources with the goal of driving penetration growth, enhancing the customer experience and achieving the region’s financial plan. Role Responsibilities: Lead a high-performing regional team of specialists to secure new business and increase penetration in alignment with region’s financial plan Execute targeted specialist strategies to acquire new business, penetrate existing accounts, and minimize lost business across categories, specialty segments, and Sysco brand Drive team selling efforts around new business, lost business, and penetration of existing accounts, aligning specialist resources toward unified goals Cultivate a culture of team sales excellence through clear communication of specific, timebound goals and by upholding a metrics driven performance management strategy Coach specialists on developmental opportunities and ensure there is a robust and measurable plan in place to deliver against individual and region results Interpret and harness data insights to provide feedback to the team, align priorities, and discover profitable business opportunities and focus areas Utilize KPIs/metrics to evaluate the effectiveness of business specialist growth strategies including specialist deployment and performance manage the team to deliver results Advocate best practices regarding utilizing Salesforce (Sysco’s CRM tool) as the primary sales communication, collaboration, and analytical tool Drive brand and specialty focus, and champion innovative items and Category Management conversion products through support of merchandising Determine the best usage of specialists as direct customer sales resources to support industry and region special events with Sales and Marketing Support the development of Emerging/Local Contract Customer concepts both originating in the region and market Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met. Understands that their role is critical in creating a safe organization with minimal environmental impact and the value that brings to the organization. Is willing to drive Environmental, Health and Safety performance by acting as an example and holding their team accountable to complying with EHS programs, policies, and requirements. Enable, champion and embrace an inclusive culture Perform other duties as assigned. Qualifications/Skills/Job Requirements: Minimum of five (5) years of Sales experience Progressive Sales Management experience and leading teams University or College degree/diploma or equivalent experience required Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook Strong financial acumen and ability to properly plan and execute business plans Embraces change and champions corporate initiatives Demonstrated ability to coach and mentor associates and peers Track record of success in the area of consultative selling, networking and negotiations Proficient communication and interpersonal skills and ability to work with and influence a variety of key stakeholders Experience building trust with prospective customers and securing new business Strong business and restaurant operations acumen to manage sophisticated customers Analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook) Demonstrated ability to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing) Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time Understanding of marketing principles, product lines, ordering procedures and Sysco’s credit terms Valid driver’s license with access to a vehicle is required as there is travel up to 50% Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities. At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together. COMPANY OVERVIEW Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. Our Purpose: Connecting the world to share food and care for one another Our Mission: Delivering success for our customers through industry-leading people, products and solutions Our Identity: Together we define our future of foodservice and supply chain Here’s a sample of the many benefits Sysco colleagues enjoy: Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups (*benefits may vary based on location or bargaining unit) ADDITIONAL INFORMATION This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team. This Job Requisition is for an existing vacancy. Additional Locations: Sysco Ottawa, Sysco Central Ontario, Sysco Southwestern Ontario