MBA Strategy Intern at Synapse Health in Remote

Summary: Synapse Health is streamlining the durable medical equipment process and is seeking an MBA Strategy Intern to accelerate high-impact AI-driven work. This project-based internship involves evaluating AI use cases, conducting research and analysis, and developing executive-level recommendations in collaboration with cross-functional leaders. Responsibilities: - Identify, scope, and evaluate high-impact AI use cases across functional areas, from opportunity framing through testing and implementation - Conduct structured research, data analysis, and competitive benchmarking to inform recommendations - Partner with internal stakeholders and subject matter experts to understand workflows and extract institutional knowledge (including ACTA-based sessions) - Translate business needs into AI-enabled solutions and implementation-ready recommendations - Contribute to the development of Synapse’s Claude Brain knowledge architecture, including structured knowledge capture and use case training - Develop and present executive-level deliverables, including memos, presentations, and strategic recommendations - Support AI adoption and change management efforts, including training materials, stakeholder communications, and company-wide initiatives (e.g., AI hackathon) - Assist in designing governance models, including ownership structures, quality control processes, and operational cadences Required Qualifications: - Currently pursuing an MBA or equivalent advanced degree - Prior experience in consulting, corporate strategy, or business operations - Structured thinking & problem framing — ability to break down ambiguous problems into clear frameworks - AI fluency — hands-on experience using tools like Claude, ChatGPT, etc - Executive communication & storytelling — ability to distill insights into clear, opinionated recommendations - Stakeholder management — ability to build trust and navigate cross-functional perspectives - Strong analytical skills and attention to detail - Ability to work independently in ambiguity - Proficiency in Microsoft Office Preferred Qualifications: - Deep familiarity with AI tools - Consulting or strategy background - Knowledge management or documentation experience (playbooks, SOPs, structured systems) - Change management sensibility and ability to drive adoption - Healthcare or health tech exposure - Familiarity with the ACTA method or similar techniques - Experience facilitating workshops or working sessions - Comfort with OKRs, MBR cycles, or strategic planning rhythms Required Skills: AI fluency, Consulting, Corporate strategy, Business operations, Microsoft Office, Structured thinking, Executive communication, Stakeholder management