Sales Solution Architect at Syllo in New York, NY

Syllo is on a mission to transform litigation. Our product is an AI-powered litigation workspace that enables lawyers and paralegals to safely harness the power of language models throughout the litigation life cycle. Since going to market, we have gained a diverse group of enterprise customers, including some of the biggest law firms and corporate legal departments in the country, and we are quickly expanding.

The Opportunity

We are seeking a high-energy, technically-minded Sales Solutions Architect to join our growth team. In this role, you will be the technical face of Syllo, partnering closely with our Sales team to win over the country’s most sophisticated law firms and Fortune 500 legal departments. You aren't just a "demo driver" you are a strategic consultant who understands the nuances of litigation and can translate how our AI workspace solves the specific pain points of partners, General Counsel, and legal operations professionals.

As the bridge between our customers and our Product team, you will be responsible for proving our value through high-impact demos and Proof of Concepts (POCs). The ideal candidate loves the "aha!" moment when a client sees what AI can do for their practice and is equally comfortable diving into the "how" with IT and Security teams at both law firms and large corporations.

Key Responsibilities

Strategic Sales Engineering

• Master the Demo: Lead high-impact technical demonstrations that showcase Syllo’s AI capabilities, tailoring the narrative to the specific litigation workflows of law firms and in-house corporate legal teams.
• Drive POCs to Success: Own the technical lifecycle of Proof of Concepts, setting clear success criteria, managing data ingestion, and ensuring stakeholders see measurable ROI in both firm billability and corporate efficiency.
• Technical Discovery: Conduct deep-dive discovery sessions to uncover client technical requirements, security concerns, and existing software integrations (DMS, eDiscovery, and Enterprise Content Management tools).

The Product Bridge

• Voice of the Customer: Act as a critical feedback loop, distilling insights from the field (especially the unique needs of corporate Legal Ops) into actionable requirements for our Product and Engineering teams.
• Roadmap Alignment: Clearly communicate Syllo’s product roadmap to prospects, managing expectations while building excitement for upcoming AI features.
• Market Intelligence: Keep a pulse on the evolving Legal AI landscape to help position Syllo as the premier choice for enterprise litigation and corporate legal management.

Technical & Security Advocacy

• Navigate Enterprise InfoSec: Lead technical conversations with law firm IT and Corporate Security/Compliance departments, confidently addressing questions on LLM data privacy, encryption, and SOC2 compliance.
• Solution Scoping: Create technical proposals and "Statement of Work" documents that outline how Syllo will integrate into a client's specific tech stack.

Qualifications

• Education: Bachelor’s degree required.
• Experience: 4+ years of experience in a Sales Engineering, Solutions Architecture, or technical customer-facing role within a high-growth SaaS environment.
• Presentation Skills: Exceptional ability to present complex AI concepts to both law firm partners and Corporate General Counsel.
• Technical Proficiency: Familiarity with LLM fundamentals (RAG, prompt engineering) and the ability to navigate API-driven integrations and cloud security protocols.
• Domain Expertise (Preferred): Experience selling into or working within the legal industry, specifically with law firms or Corporate Legal Operations (LegalOps).

What Makes You a Great Fit?

• You are a "Technical Storyteller": You don't just list features; you build a narrative around how AI changes a lawyer's daily life, whether they are in private practice or in-house.
• You are Proactive & Autonomous: You thrive in the ambiguity of a startup and can manage multiple enterprise-grade POCs simultaneously.
• You are a Collaborative Closer: You enjoy the thrill of the win and work seamlessly with Account Executives to move complex multi-stakeholder deals across the finish line.
• You Value Asynchronous Excellence: As a remote company, you use tools like Slack, Loom, and Notion to keep the sales and product teams perfectly aligned.

Ready to Join Our Team?

• Salary Range: $130,000 – $170,000 OTE (Base + Commission), plus equity
• Benefits: Medical, dental, and vision coverage; 401(k); paid time off and company holidays

If you are a sales-minded architect who wants to be at the forefront of the AI revolution in law, we’d love to hear from you!

United States - Remote Pay Range $130,000 - $170,000 USD

United States - Remote Pay Range

$130—$170 USD