Head of FCC Product Management at Swift · London

Head of FCC Product Management Location: London, United Kingdom ABOUT US We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions. Key Responsibilities Shape Product Strategy at Portfolio Level Define and evolve the FCC product portfolio strategy, aligned with Swift’s overall strategy and market positioning Drive prioritisation and investment decisions across products, balancing growth, regulatory, and customer needs Identify new opportunities, gaps, and innovation areas within the financial crime compliance space Ensure a clear and differentiated value proposition across the portfolio Bring an Outside-In Market Perspective Lead market analysis and competitive intelligence to anticipate industry trends and regulatory developments Translate insights into clear strategic recommendations and actionable product decisions Ensure all product initiatives are grounded in real customer needs and market opportunities Drive Customer-Centric Product Definition Establish strong customer engagement and validation practices across the team Ensure product requirements are clearly defined, prioritised based on customer and business value and validated with customers before development Act as a voice of the customer at portfolio level Own the Product Roadmap Lead the definition of an integrated product roadmap across FCC solutions Translate strategy into clear product priorities and high-level requirements and initiatives Work closely with product delivery teams to align on scope, sequencing, and outcomes Ensure coherence and alignment across multiple squads Drive Go-To-Market and Product Adoption Define and support go-to-market strategies to drive adoption and usage Partner with commercial and marketing teams on value messaging, target segmentation and use cases Monitor product performance (usage, adoption, feedback) and continuously refine strategy and roadmap Lead and Develop a High-Performing Team Lead and develop a team of ~6 Product Managers Foster a strong product management culture, including strategic thinking, customer-centricity and data-driven decision making Set clear priorities, expectations, and development paths for the team Communicate and collaborate effectively with a diverse, globally distributed team, respecting and adapting to various cultural norms and time zones to ensure seamless execution. Drive Cross-Functional Alignment Act as a key connector between customers, Product management, delivery teams and business development Align stakeholders around product priorities, trade-offs, and roadmap decisions Influence senior stakeholders and contribute to portfolio-level decision-making What You Bring Experience Held senior positions in financial crime compliance as a practitioner and/or as a service provider Strong experience in product management within complex, multi-product environments Proven track record of defining and executing on product strategy at portfolio level Demonstrated ability to work across strategy, customer engagement, and go-to-market Experience leading and developing product management teams Skills Strong strategic and analytical thinking Proactive problem solver, focused on delivering practical, scalable solutions Deep customer focus and FCC market awareness Ability to influence and align senior stakeholders Ability to operate proactively and autonomously within multi-team environment Excellent communication and storytelling skills with the ability to engage stakeholders at all levels, internal and external Structured, outcome-driven mindset Exposure to Swift ecosystem and portfolio of solutions. Experience with SaaS and/or network-based products Familiarity with regulated and complex environments Why Join Us Play a key role in shaping solutions that support the integrity of the global financial system Lead a critical product portfolio at the heart of Swift’s value proposition Work in a highly collaborative, international environment Influence real-world outcomes at global scale What we offer We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential. We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility-Sysgroup@swift.com or indicate this in your application. Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity). All requests are confidential and will not affect your candidacy. Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.