AI Adoption & Delivery Lead at Svitzer · Copenhagen

AI Adoption & Delivery Lead Location: Svitzer Group Copenhagen HQ AI Adoption & Delivery Lead Nordhavn, Copenhagen, Denmark We are looking for someone who wants to shape Svitzer’s AI journey by influencing leaders, enabling teams, and building solutions that turn AI from ambition into everyday business value. More specifically, you will turn AI from scattered individual productivity gains into measurable, enterprise-level business outcomes. This means building capability and confidence across functions, shaping strong use cases with the business, and ensuring the best ideas are translated into deployed solutions that improve the way work gets done. As AI Adoption & Delivery Lead, you will join Svitzer’s Technology department in Nordhavn, Copenhagen, and be part of the Technology Leadership Team, reporting to the CIO. We hope this has sparked your interest! About Svitzer Svitzer is a leading global towage operator with 4,000+ colleagues and a fleet of 446 tugboats across 35+ countries, organised into four regions: Australia, AMEA, Europe, and Americas (South America). We provide sustainable marine services that make ports and terminals safer, more efficient, and more climate friendly. Our strategic priorities are reflected in our innovation efforts, such as the Svitzer Transverse Tug: https://www.youtube.com/watch?v=IPdhKsJu3fk (1 min 55 sec video). We offer At Svitzer, you will be part of a truly international and inclusive workplace built on ambition, professionalism, and collaboration. Our flat organisational structure enables close interaction with senior stakeholders, giving you the autonomy to shape your role and make a meaningful impact within the Technology team. We foster a culture of open communication and strong teamwork, and support flexible working arrangements as and when needed to promote a healthy balance between personal well-being and professional achievement, while ensuring compliance with relevant regulations (e.g. tax). You will join an environment where curiosity is welcomed, continuous learning is embraced, and collective success is our shared goal. More about the role You will work across the organization with leaders, teams, and frontline users to propose best value use cases and be the practical bridge between business opportunity and production-ready AI outcomes, while also being hands-on enough to build and mature selected AI solutions using OpenAI and Copilot. You are expected to stay on top of the developments on existing and emerging AI tooling and proactively influence the strategy we will lay out for AI in Svitzer as part of the Technology leadership team. You will lead the adoption and enablement agenda for AI across Svitzer globally, while also owning the maturation of selected AI use cases from idea to production. Key Responsibilities Adoption and Enablement Drive company-wide adoption of AI tools (e.g., ChatGPT and Copilot) by building capability and practical usage across functions and frontline teams throughout Svitzer. Working directly with business leaders to embed AI into workflows and day-to-day work rather than treating it as a side initiative. Demand- and Value Management Identifying, collecting, qualifying, and prioritising AI use cases across Svitzer and translating them into clear value cases and delivery plans. Creating repeatable ways of working for AI demand intake, use case prioritization, experimentation, deployment, and value realization. Hands-on Delivery Leading selected AI use cases from idea through testing, rollout, and improvement. Designing, configuring, and prototyping selected AI agents, assistants, and workflow solutions using OpenAI, Copilot, and related tooling. Partnering with the full Technology team to ensure production-grade solutions are secure, supportable, compliant, and scalable. Who we are looking for We are looking for a senior profile to scale AI across Svitzer by combining enterprise adoption with hands-on delivery. You bring strong change leadership together with the technical depth required to prototype and build production-ready AI solutions. You are commercially minded, pragmatic, and credible with senior stakeholders - and you understand that AI only creates value when embedded in real workflows, real decisions, and real adoption. Most likely, you bring a mix of the following: Significant practical hands-on experience with generative AI tools, especially OpenAI and Microsoft Copilot. Experience designing, configuring, and building AI assistants, agents, copilots, or workflow automations from concept to deployment at scale. Knowledge about prompt design, agent design, workflow automation, orchestration, and human-in-the-loop delivery models. Ability to translate business problems into usable AI-enabled solutions without overengineering. Strong understanding of what is required to move an AI use case from prototype to production, including testing, controls, user experience, governance, support, and iteration. Experience leading digital, AI, automation, or transformation initiatives in a large and complex organisation. A strong track record in change management, capability building, and driving behavioural adoption of new technologies. Strong stakeholder management skills across executive, functional, and operational environments. Ability to communicate clearly and explain AI in clear, practical language. A proactive, outcome-focused mindset and enjoy experimentation for measurable value creation. If this sounds like a fit, we would love to hear from you. Please submit your CV and a short motivational letter via the application process below. How to apply To ensure a consistent and fair recruitment process, applications must be submitted via the “Apply” button, which links to our Svitzer Careers page. Applications submitted outside the system cannot be considered. Deadline 31 May 2026. Please note that we review applications on an ongoing basis. Questions While we would value engaging with candidates ahead of interviews, we are not able to respond to questions in advance and ensure a fair consistent experience for everyone. Instead, we encourage all interested candidates to apply, and any questions can be addressed during the interview process. Building a Diverse Workplace In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams. Don’t meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don’t meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you! How to Apply To apply for this role, please click on the 'Apply Now' button and create a Candidate Home to manage your applications.