Program Manager II, Sutter Concierge at Sutter Health · Emeryville

We are so glad you are interested in joining Sutter Health!

Organization: SHSO-Sutter Health System Office-Bay

Position Overview: Supports the day-to-day execution of Concierge business development programs, helping turn strategy into action and ensuring key initiatives are delivered on time and with excellence. Understands the strategy to effectively partner with local operations teams and cross-functional stakeholders across the organization to support Concierge expansion, member acquisition and retention, events, community outreach, and member engagement. Coordinates projects from planning through implementation, helping launch new initiatives while continuously improving existing programs, including the Salesforce CRM, Concierge Playbook, webinars, B2B outreach, and other growth initiatives. Keeps projects organized, removes barriers, follows through on details, and helps teams achieve measurable results while ensuring compliance with organizational and regulatory requirements

Job Description:

This is a hybrid role and the person hired must come on site a minimum of 2 days a week for meetings, work, etc. and must live a commutable distance to the office.

EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's: Business Administration, Healthcare Management or related field

TYPICAL EXPERIENCE:

• 2 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

• Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve program objectives.
• Organizational skills and the proven ability to manage multiple tasks and deadlines simultaneously.
• Effective communication skills are essential, with an emphasis on writing.
• Motivated and resourceful self-starter with the ability to anticipate needs, meet deadlines, and solve problems creatively, both independently and in team settings.
• Adaptability to interact with various types of visitors with poise and self-confidence.
• Desire and ability to work independently and autonomously.

Job Shift: Days

Schedule: Full Time

Shift Hours: 8

Days of the Week: Monday - Friday

Weekend Requirements: Occasionally

Benefits: Yes

Unions: No

Position Status: Non-Exempt

Weekly Hours: 40

Employee Status: Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $48.78 to $73.17 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.