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USED CAR DIRECTOR at Surprise Ford in Austin, TX
ExperiencedOn-siteFull-timeAustin, TX
Skills
used car managementinventory managementappraisalpricingdeskingsales volume growthprofitability analysismarket trend analysisdealership performance metricsleadershipteam buildingrecruitingtrainingmotivationaccountabilitycommunicationorganizationcustomer service
Job Description
Used Car Director — Capitol Chevrolet | Austin, TX
Capitol Chevrolet is seeking an experienced Used Car Director to join one of the biggest Chevrolet dealerships in the country. Only candidates with proven used-car management experience will be considered. We’re looking for a hands-on leader who can build a strong team, drive sales and profitability, and keep inventory priced, marketed, and ready to sell.
Responsibilities
- Lead daily used-car operations, including sales, appraisals, purchasing, pricing, and inventory management.
- Grow sales volume and gross profit while maintaining inventory turn and controlling aged units.
- Source quality inventory through trades, direct purchases, auctions, and other acquisition channels.
- Manage reconditioning timelines to get vehicles frontline-ready quickly and cost-effectively.
- Ensure online listings feature accurate pricing, quality photos, and complete vehicle information.
- Coach sales managers and salespeople on follow-up, appointments, closing, and customer experience.
- Monitor lead response, conversion rates, departmental expenses, and performance goals.
- Partner with service, finance, and dealership leadership to improve department results.
Qualifications
- Proven success in used-car management with responsibility for inventory and profitability.
- Strong appraisal, acquisition, pricing, and desking skills.
- Ability to recruit, train, motivate, and hold a team accountable.
- Strong understanding of market trends, inventory aging, and dealership performance metrics.
- Excellent communication, organization, and customer service skills.
- Valid driver’s license and acceptable driving record.
Apply today with your résumé and a brief summary of your used-car leadership experience, including sales volume, inventory turn, and profitability results.