Product Manager Fraud Risk Intelligence at SurePay B.V. · Utrecht

About SurePay

Founded in 2016, SurePay is the leading account verification platform, relied upon by 250+ banks and thousands of organizations, to prevent fraud, misdirected payments, and reputational damage. Headquartered in Utrecht, we are scaling our platform and our team across Europe and beyond.

About the role

Our core Account Verification product has already changed the game. Now, we are scaling our vision. We’ve launched a new domain—Focussed on Fraud & AML prevention and detection—to build a powerhouse suite of actionable insights for Fraud and Anti-Money Laundering. The train has already left the station: we have a vision, a working prototype, and positive validation from major banks. To maintain this momentum, we are adding a second Product Manager to our team. Your goal is to transform early-stage prototypes into high-value, market-ready products by the end of 2026. You will solve a critical problem for banks: the increasing complexity of financial crime. By translating market needs into a technical roadmap, you ensure SurePay remains the primary defense layer for our customers. This role is directly tied to our company’s objective of diversifying our revenue streams beyond core products.

Responsibilities include:

• Product Execution: Co-manage the lifecycle from concept to "Go-Live". You ensure we don't just build features, but solutions that work in a production environment.
• Customer & Market Intelligence: Engage directly with banks to distill their "pain" into requirements. You’ll perform competitive analysis to ensure we stay two steps ahead.
• Roadmap & Requirements: Define prioritized features and build the business cases behind them. You’ll translate "we need to stop fraud" into specific, actionable API and data requirements.
• Beta/Pilot Management: Oversee the "messy" phase of testing. You’ll run pilot programs, collect raw feedback, and iterate quickly.
• Internal Leadership: Act as the bridge between Business Development, Product Owners, and Customer Success to ensure our internal teams are as excited and informed as our customers.

About you

We are looking for a pragmatic, knowledgeable Product Manager who understands the European banking landscape and isn't intimidated by the ambiguity of a scale-up environment. You have:

• 4+ years in Product Management (EU market), specifically within SaaS or API-based products.
• Domain Expertise: A solid background in Fraud Prevention, AML, or Payments. You should have an understanding of how banks monitor transactions.
• Data Savvy: You are comfortable using both qualitative research and quantitative data to back up your roadmap decisions.
• Straightforward communication skills: You present ideas clearly and give/receive feedback without fluff.
• Pragmatic & Agile: You are not rattled by the "messiness" of a scale-up and comfortable with ambiguity. Collaboration skills: You thrive in a team setting but take individual ownership of your product’s success.

What we offer

• Competitive salary + 8% personal benefits budget (use it on training, more time off, or your salary)
• 25 holidays
• Hybrid working setup (1 day per week in Utrecht)
• MacBook Pro, iPhone, and all the tech you need
• Travel costs covered (NS Business Card)
• Pension plan
• A culture of ownership, innovation, and autonomy
• Friday drinks, offsites, and a quarterly company meetup
• A diverse team of 35+ nationalities, driven by impact

About SurePay

• Founded in 2016
• ± 130 employees
• ±30 nationalities
• Flat organisation and no hierarchy

SurePay makes payments easier, more personal and even more secure. We are a fast-growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is backed by two leading investors: Rabo Investments and Carlyle Europe Technology Partners. Both are highly experienced in scaling international B2B SaaS and FinTech companies. Their support reinforces SurePay’s mission to prevent payment fraud globally and accelerate our international growth.

SurePay's core values are; We Care, Build Together, Think Forward and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday.

• We Care: We are a supportive employer and understand that health, family and safety is what really matters. We care about our employees, customers, partners and end-users. Therefore we value creating a safe workspace where everybody can be their authentic self and where we, together, work on the same mission to provide safer payments.
• Build Together: We believe in teamwork and strive towards the best results together with employees and customers. Our diversity, both personal and professional, is one of our key strengths.
• Think Forward: We are frontrunners and are on top of our game. Our customers can rely on innovative solutions to service their current and future needs. With a problem solving mindset, we anticipate challenges and adapt to a fast changing environment.
• Be Responsible: We all contribute to reaching our mission of reducing fraud and misdirected payments, leading to a positive impact on society. We take responsibility, show ownership and make honest decisions.

More information

More information? careers@surepay.nl