Antifraud, Payments & Risk Analyst at Super… · Croatia

We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. We are looking for an Antifraud, Payment and Risk Analyst to join Super, responsible for ensuring that payment requests — both into and out of customer accounts — are evaluated and processed on time. This role sits at the intersection of payments, fraud prevention, and risk management, and plays a key part in ensuring that established policies and procedures relating to fraud and risk prevention are followed.

What the role involves

• Monitor daily payment flows (deposits, withdrawals, refunds) across multiple payment methods and markets
• Track transaction performance, identify issues, and ensure smooth payment operations
• Investigate and resolve payment-related issues (e.g. delays, missing transactions, PSP performance)
• Perform reconciliations between platform, PSPs, and bank data, ensuring accuracy and resolving discrepancies
• Support chargeback and dispute processes, including monitoring and documentation
• Collaborate with internal teams (Finance, Risk, Customer Support, Product) and external PSPs
• Act as a point of contact for payment incidents and ensure timely resolution
• Contribute to fraud prevention efforts and ongoing process improvements

What we are looking for

• Interest in building a career in payments, antifraud, and risk
• Good level of English, both written and spoken
• Strong attention to detail and an analytical mindset
• Ability to spot irregularities and inconsistencies in data
• Proactive approach, with a focus on identifying process improvements
• Availability to work in a dynamic, shift-based environment, including weekends and holidays

Nice to have

• Experience or interest in payment operations, reconciliation, or fraud/risk

What we offer

• Medical / Health Insurance
• Employee Assistance Programme
• Training & Learning Development
• Open Annual Leave

Additional benefits vary by country and will be shared during the hiring process.

About Super

We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.

Shaping the Future of Play

Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: http://super.xyz/careers

Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).

At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.