Key Account Manager - Lotus's Small Format at Suntory… · Bangkok

What You'll Do

• Be accountable for the delivery of all financial and execution KPI’s for your customers

• Be accountable for developing business plans that maximize value and delivery sustainable profitable growth

• Establish and maintain strategic relationships with customers to ensure collaboration and successful implementation of activities. Conduct regular business reviews with your customers

• Lead annual trading terms negotiations and Joint Business Plan for major customers such as large format supermarkets

• Analyze market trends, competitor movements, and customer strategies to identify business opportunities and develop practical plans

• Monitor category performance against market benchmarks and evaluate the effectiveness of promotions and activities, taking corrective action as needed

• Ensure “winning at the shelf” by striving for Perfect Store excellence

• Continuously monitor sales and promotions to ensure execution and operational efficiency. Conduct post-evaluation of spend

• Support the Group Key Account Manager in organizing sales forecasts to meet monthly targets

• Ensure the smooth operation of the ordering process and demand fulfillment. Promptly address any issues that may arise

• Prepare and present information to the Sales Planning Team, including promotions, new products, and campaigns

• Work closely with cross-functional teams such as TMKT, MKT, BHA field team, and Customer Service to drive overall business success

• Regularly visit customers and shops. Funnel up actionable recommendations based on gemba/shopper insights to cross-functional stakeholders to elevate the quality of our strategies

• Follow MT ways of working and attend internal reporting meetings where necessary

• Adhere to all and any company regulations and responsibilities assigned by Suntory

What You need to be successful

• Hold a Bachelor's degree, in related field an advantage

• Minimum +4 years of proven experience as a Key Account Manager or similar role in the industry

• Experience in CPG, FMCG, or Foods and Beverages Industry an advantage

• Strong analytical skills with the ability to interpret market trends and customer data

• Excellent communication and negotiation skills to build and maintain relationships with key stakeholders

• Ability to work independently and collaboratively in a fast-paced environment

• Proficiency in Microsoft Office required. Proficiency in online customer data platforms an advantage

• Strong organizational and time management skills to prioritize tasks effectively

• Fast learner and self-motivated

• Willingness to travel as needed for client meetings and industry events

• Knowledge of sales forecasting and budgeting processes is an advantage

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.