Sunset Finance→
CUSTOMER SERVICE REPRESENTATIVE at Sunset Finance in Mauldin, SC
Entry LevelOn-siteMauldin, SC$29k–$35k/yr
Skills
collectionsfinance industry knowledgeloan software systemcash handling
Job Description
Summary: Sunset Finance is a consumer finance office, and they are seeking a Customer Service Representative to assist in their operations. The role involves interacting with customers, processing loan applications, and managing daily financial transactions.
Responsibilities:
- Solicit loans on the telephone and at the counter
- Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail
- Answers the telephone
- Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau
- Completes loan documents and closes current refinance loans
- Prepares daily deposits of cash and checks
- Maintains and balances correct amount and denominations of money in cash drawers daily
- Maintains loan standard report daily
- Telephones past due customers
Required Qualifications:
- A high school diploma or equivalence is required
Preferred Qualifications:
- Previous experience in customer service, collections, or the finance industry a plus
- Knowledge of computer skills
Required Skills: Collections, Finance Industry Knowledge, Loan Software System, Cash Handling