Sales Integrity & Compliance Training Partner at Sunrun · San…

Sales Integrity & Compliance Training Partner Location: UT, Lehi Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. Sunrun is seeking a Sales Integrity and Compliance Training Partner to lead the development, implementation, and enforcement of all compliance-related learning across the company. While this role governs compliance training for the entire organization, its primary focus is the Sales organization—the frontline of regulatory and brand risk. This position serves as the central authority ensuring all Sunrun training is legally sound, audit-ready, and strategically aligned with regulatory requirements. This individual will partner with leadership to ensure a culture of integrity is woven into the fabric of every department, maintaining high standards across all business operations. Key Responsibilities Compliance Training Oversight: In partnership with Legal and People, acts as the primary gatekeeper and governing body for all compliance training. This includes centralizing ownership of the curriculum to move beyond ad-hoc responses toward a proactive, specialized program integrated across the LMS, learning tools, knowledge resources and corrective channels. Sales Integrity Program Leadership: Leads the new Sales Integrity Program. This role identifies "hot spots"—such as validated 3rd-party customer complaints—and immediately converts them into actionable training modules. Sales Escalation Accountability Track Management: Oversees the process, which includes the temporary deactivation of sales tools while reps complete mandatory re-enrollment in RunX Learning. This curriculum covers Sales Ethics, Business Code of Conduct, Market Certification, and Solar Foundations. Full-Loop Accountability Enforcement: Partners with Leaders, People Team, and Legal Team, to administer a rigorous accountability model, including documented coaching sessions, field ride-alongs, and official acknowledgement sign-offs. Financial & Incentive Oversight: In partnership with Leadership, oversees the application of Commission Clawbacks in cases of validated financial damage to customers. Oversees tiered incentive impacts that may restrict a rep's participation in weekly swag, quarterly trips (RunX Trip), or major conferences based on misconduct severity. Audit Readiness & Documentation: Partners with leadership for them to drive employee accountability and leader accountability for 100% adherence to core compliance training, and verification call (VC) audits for flagged reps over 1–6 month periods. Maintains meticulous records for employee files. Strategic Stakeholder Partnership: Serves as the lead liaison between the Legal/Compliance Department, Employee Relations, and Sales Operations to ensure the compliance standards are  consistently met across the sales lifecycle. Operational Evolution: Drives the future state of the program by automating manual tasks via the RunX Service Hub, including automated commission clawbacks, audit initiation, and dashboard reporting for leaders. Professional Profile Governance Expertise: Possesses a deep understanding of managing high-stakes training content where technical accuracy is a critical requirement. Strategic Partnership: Demonstrates the ability to influence senior leaders and department heads, ensuring compliance is prioritized within every team and service standards are upheld. Operational Ownership: Exhibits a proactive approach to identifying gaps in organizational conduct and independently building the training frameworks to close them. Clarity of Communication: Capable of drafting and delivering mandatory content that is persuasive, clear, and impactful for a competitive, fast-moving sales force. Requirements 7-10 years of experience in compliance, legal, or high-stakes training oversight (preferably in a regulated industry like solar, fintech, or healthcare). Expertise in Content Governance: Proven experience drafting policies and translating them into training modules that pass strict legal/compliance scrutiny. Proven Record of Accountability: Experience managing complex projects that require coordination between Legal, People, and Leadership to enforce disciplinary or corrective actions. Analytical Rigor: Ability to analyze 3rd-party complaint data, audit results, and regulatory trends to identify gaps and prioritize training interventions. Resilience: Ability to thrive in a fast-paced environment where regulatory requirements and business needs are constantly evolving. Demonstrate proficiency in utilizing AI tools to enhance productivity and streamline workflows, or possess the agility and "growth mindset" to rapidly master new AI technologies as they are integrated into Sunrun’s operations. Recruiter: Amanda Frock (amanda.frock@sunrun.com) Please note that the compensation information is made in good faith for this position only.  It assumes that the successful candidate will be located in markets within the United States that warrant the compensation.  Please speak with your recruiter to learn more. Starting salary/wage for this opportunity: $83,776.62 to $111,702.16 Compensation decisions will not be based on a candidate's salary history. You can learn more here. This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com. Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind.  We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun Additional Locations: CA, San Francisco