Retail Sales Associate - Part Time at Sunnyside · 6990 W…

Summary: Cresco Labs is one of the largest public operators in the cannabis industry, seeking a Wellness Advisor for their Sunnyside dispensaries. The role involves advising customers on cannabis products, ensuring compliance with regulations, and providing excellent customer service throughout the shopping experience. Responsibilities: - Greet customers, ensuring a best-in-class experience - Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment - Assist customers in product selection through education of different cannabis products and their varying impact on the human body - Apply effective selling and cross-selling techniques to build baskets - Verify proper documentation and ID for customers - Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion - Label and package customer orders - Perform accurate cash handling in the company’s Point of Sale system, following Standard Operating Procedures (SOPs) - Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by Company - Perform routine inventory counts of all products - Ensure product stock is organized and meets compliance regulations - Assist managers with organizing sales floor merchandise and product displays - Ensure security measures and safety compliance in the store according to Company SOPs - Assist in keeping the store an organized and clean environment for customers and team - Escalate any employee or customer issues to management Required Qualifications: - High School Diploma or equivalent - Minimum 1 year experience in customer service; retail or hospitality experience preferred - Flexibility to work shifts that may include opening, closing, weekends, and holidays - Excellent customer service skills and ability to engage with customers - Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner - Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance) - Must be 21 years of age or older to apply - Must comply with all legal or company regulations for working in the industry - The company does not offer employment-based visa sponsorship for this role or any other position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time Required Skills: Cannabis product knowledge, State regulatory compliance, Point of Sale system, Cash handling, Inventory management Benefits: Major medical, dental and vision insurance, A 401(K)-match program, FSA/HSA programs, LTD/STD options, Life insurance and AD&D, Paid holidays and paid time off, Annual discretionary bonuses, Stock options, Participation in our employee discount program