Operational Risk and Compliance Business Partner at Suncoast… · Tampa

Overview

Compensation: $64,000 - $85,000 based on experience and credentials

Location Type: Remote (Candidate must reside in Florida)

Position Type: Full Time

Schedule: Monday through Friday 8:00 AM - 5:00 PM

The Operational Risk and Compliance Business Partner is a vital link between operational business units and compliance functions. This role ensures Suncoast Credit Union’s operations comply with regulatory requirements, internal policies, and industry best practices while supporting safe, ethical and member- focused. The partner provides guidance to business units in identifying, assessing, and mitigating operational, regulatory, and reputational risks, and serves as a trusted advisor by providing expertise in regulatory compliance, operational risk, and control design to strengthen organizational accountability and risk awareness.

Responsibilities

• Monitor and interpret regulatory requirements, including NCUA regulations, CFPB rules, state statutes, and industry guidance• Translate regulatory requirements into actionable operational processes that support member service while maintaining compliance• Conduct risk assessments across operational departments to identify gaps, control weaknesses, and areas for improvement• Collaborate with business units to develop effective risk mitigation strategies that support sound operational practices and enhance the member experience• Perform compliance monitoring and control testing, including transaction reviews, process walkthroughs, and control validations tied to credit‑union operations (e.g., new accounts, lending, payments, electronic services)• Ensure findings are documented in the GRC software and partner with process owners to ensure timely remediation and sustainable improvements• Review operational policies and procedures to ensure they reflect current regulations, industry best practices, and NCUA guidance• Support enterprise initiatives and serve as an advisor on new products, services, technology enhancements, and process changes, ensuring compliance and risk considerations are incorporated early• Facilitate touch‑point meetings with assigned business units to maintain alignment and share project updates, including preparing agendas and follow‑up summaries• Provide recommendations that balance compliance requirements with operational efficiency and member service goals• Prepare reports for leadership• Partner with the 2nd line units, such as legal, enterprise risk management, compliance, information security, and internal audit teams, to ensure organizational alignment• Specialize in the compliance regulations for one of the assigned business units: Mortgage Delivery & Originations, Mortgage Operations Consumer Loan Fulfillment, Consumer Loan Delivery, Disputes Management, Deposits & Payments, Business Services, Retirement Services, or Member Solutions & Special Accounts • Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise• Attend educational events to increase professional knowledge• Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs

Qualifications

• Bachelor's degree in business administration, management, legal discipline, or a related field (A comparable combination of work experience and training may be substituted for the education requirement.)• A minimum of 3 years of experience in compliance, risk management, or a related role within the banking or financial services industry• Credit Union Compliance Officer (CUCO) certification or obtain within first year• Ability to manage multiple projects and deadlines in a fast-paced environment• Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines• Accurate, detail-oriented, and organized with task management• Ability to analyze and resolve difficult and often complex problems or situations• Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators• Strong knowledge and understanding of credit union products, services, policies, and procedures• Strong knowledge and understanding of regulatory compliance• Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties

Benefits

• Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
• Community Involvement: Paid Volunteer Hours
• Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

#LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.For more information, please visit our careers site at https://careers.suncoastcreditunion.com/