Student, Digital Employee Experience… at Sun Life · Toronto

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description:

Sun Life’s Chief Technology Office (CTO) Employee Experience Delivery (EED) team’s goal is to provide a frictionless technology experience to all Sun Life employees, focusing on enterprise tools that enhance productivity and collaboration (such as Microsoft Teams, Microsoft 365 and more). The team supports internal IT partners by providing guidance and solutions in the areas of communication, adoption, change management and training. By fostering strong relationships with these teams and other employees, the EED team provides services that are employee-centred and advocates for their needs.

The Specialist’s responsibilities will focus on supporting the overall goal of providing a frictionless technology experience – through end-user communication, driving adoption, fostering peer-to-peer learning, employee listening, data analysis and much more. The Specialist will work with subject matter experts to create end-user communications and documentation which will enable all employees to effectively use the available tools and services. Representing the voice of the user, the Specialist will contribute to proactive service improvements, which will require collaboration across the CTO and IT groups. Applicants should be detail-oriented, creative in developing communication materials, have strong collaboration skills, and thrive in a deadline- and objectives- oriented environment. They should also have proven experience communicating the value of technology solutions to non-technical business audiences.

Term Length: 4-months (Sept - Dec 2026)

What will you do?

• Develop communication material, service documentation and best practices to support increased adoption and effectiveness of services

• Manage peer-to-peer learning and adoption platforms for collaboration and productivity tools

• Gather employee feedback about collaboration and productivity tools

• Analyze data and create reports with recommendations

• Support change management projects as needed

What do you need to succeed?

• Strong communication skills, both written and verbal

• Demonstrated analytical and problem solving skills

• Empathy

• Attention to detail

• Ability to build effective working relationships across both business and technical teams

• Strong planning and organizational skills, with the ability to multi-task

• Flexibility and the ability to quickly adapt to changing priorities

• Excellent PC skills (Windows, Microsoft Office, Microsoft Teams, SharePoint Online)

• Video editing skills would be considered an asset

• A graduation date of December 2026 or later

What is in it for you?

• At Sun Life, you will be joining a purpose driven organization focused on helping Canadian’s achieve lifetime financial security and live healthier lives.

• As a student, you’ll make a real impact by contributing to meaningful work, gaining valuable experience and actively working towards your team’s goals.

• You’ll join our unique student culture, designed to help you grow both personally and professionally beyond your role. We offer professional development workshops, student awards, socials and many more exciting opportunities.

• We are honored to be recognized as Canada’s Best Employers for Recent Graduates and Canada's Best Workplaces by Great Place to Work in 2025.

• Your student journey is just the beginning and we're proud to help many who choose Sun Life to transition into permanent roles after graduation.

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Temporary Employee

Posting End Date:

10/05/2026