Senior Physical Security Intelligence and… at Sun Life · Toronto

Senior Physical Security Intelligence and Investigations Specialist
Location: Waterloo, Ontario
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:
About the Role:
The Senior Physical Security Intelligence and Investigations Specialist will strengthen Physical Security & Crisis Management’s investigative, incident-analysis, and all-source threat intelligence capabilities through operational delivery and program development. In doing so, it will ensure Sun Life’s ability to fulfill its Purpose of helping Clients achieve lifetime financial security and live healthier lives.
What will you do?
Lead escalated intelligence and investigative operations involving multiple stakeholders and sensitive information, under rapidly evolving or ambiguous circumstances and across time zones.
Synthesize internal and external information into timely, accurate, actionable assessments, briefings, and decision-support products.
Develop and use diverse sources of internal and external information, including OSINT, incident data, monitoring tools, and intelligence providers to strengthen situational awareness and operational response.
Advance the program by improving products, processes, and stakeholder engagement to deliver tangible risk reduction.
Support continuous learning through mentoring and knowledge sharing.
What You Need to Succeed:
Degree or diploma in criminal intelligence analysis, intelligence studies, criminology, political science, international relations, or a related field.
Typically, 5–7 years of experience in analytics, investigations, threat intelligence, OSINT, or a comparable role in a large or complex global organization.
Advanced proficiency with investigative and intelligence tools, including incident management, access-control, and video surveillance systems.
Proficiency with Microsoft 365, including Excel, SharePoint, PowerPoint, and Microsoft 365 Copilot; automation, reporting, or workflow experience is an asset.
Advanced analytical skills, including structured analytic techniques, trend identification, and translating data into business insights, dashboards, reports, and executive materials.
Experience developing intelligence products, standards, collection processes, coordination models, or information-sharing mechanisms in corporate, law enforcement, or public-sector settings.
Strong written and verbal communication skills, including briefing senior leaders and translating complex threats into clear business implications.
Preferred Skills:
Crime and investigative analysis, geospatial mapping, or related tools.
OSINT training or certification; Python familiarity for automation.
Master’s degree in a related field.
Workplace violence assessment training, qualifications, or experience.
Power BI, Tableau, Power Automate, or other enterprise business-intelligence and Microsoft Power Platform tools.
What’s in it for you:
We’re honoured to be recognized as a 2026 Best Workplaces in Canada by Great Place to Work® Canada.
We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®,  for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
Wellness programs that support the three pillars of your health – mental, physical, and financial
The opportunity to move along a variety of career paths with amazing networking potential.
As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office
This role requires Reliability Status Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time. Important: Obtaining Reliability Status Clearance within a reasonable amount of time is a condition required to start employment for this role at Sun Life.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:
80,000/80 000 - 128,000/128 000
Job Category:
Facilities
Posting End Date:
26/08/2026
Additional Locations: Toronto, Ontario