HCBS Administrative Assistant at SUN… · Ridgeland

Summary: SUN Behavioral Health is a behavioral health organization dedicated to improving the lives of children, adolescents, and adults. They are looking for a detail-oriented, computer-savvy Administrative Assistant to maintain the integrity and quality of their services across both child and adult behavioral health programs. Responsibilities: - Greet clients and visitors in a warm and professional manner - Answer phone calls, take messages, and direct inquiries to the appropriate staff member - Schedule and confirm appointments for clients - Manage client intake forms and ensure all documentation is completed accurately - Process new client registrations and ensure proper data entry into the Electronic Health Record (EHR) system - Handle client payments, insurance verification, and co-payments - Assist in managing the flow of clients and visitors to ensure minimal wait times - Communicate effectively with clinical staff to ensure timely client services - Ensure confidentiality and comply with HIPAA regulations in all interactions - Perform other administrative duties as needed to support the operation of the agency Required Qualifications: - Bachelor Degree - Previous experience in a receptionist or customer service role, preferably in a healthcare or mental health setting - Strong organizational and time-management skills - Excellent written and verbal communication skills - Ability to manage multiple tasks simultaneously and work in a fast-paced environment - A compassionate and empathetic demeanor with clients - Knowledge of HIPAA regulations and confidentiality standards - Ability to work well in a team and contribute to a positive office environment Preferred Qualifications: - Familiarity with Electronic Health Records (EHR) systems Required Skills: Electronic Health Records (EHR) systems, HIPAA regulations, Insurance verification, Client intake management Benefits: 12 days of paid time off (PTO) annually, 8 paid holidays per year, 401(k) with company match, Opportunity to support meaningful work in both child and adult mental health services