Service Technician at Suburban Propane in Santa Rosa, CA

Service Technician

Location: Santa Rosa, CA, United States

Overview:

When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of community that values safety, customer satisfaction, training and development, and teamwork.

Responsibilities:

As a Service Technician, you will be part of a team of passionate and professional individuals committed to customer service. We will help you jumpstart a rewarding career by providing you with the tools and training necessary to provide safe and reliable service to our customers’ fuel systems and appliances.

• Install, maintain, troubleshoot and repair fuel systems and appliances
• Maintain the service vehicle which includes reviewing the maintenance record, performing pre- and post-trip inspections and reporting all vehicle conditions requiring attention for continued safe operation and proper vehicle maintenance
• Provide superior customer service
• Bill customers for services rendered and account for funds and inventory which includes operating a user-friendly tablet, maintaining a trip report, and documenting system testing and related information
• Deliver fuel as needed in a safe and efficient manner

Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:

• Medical, dental, and vision (eligibility after just 30 days of employment)
• Paid time off that increases with tenure
• A 401(k) with company match and immediate vesting
• A new employee training program and many opportunities for continued learning and career development
• Disability and life insurance
• Employee recognition program
• Generous tuition assistance program
• Propane discounts

For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: https://jobs.suburbanpropane.com/benefits/ .

$27.20 - $37.00 an hour (dependent on experience)

This position may be eligible for overtime pay based on business needs.

Qualifications:

To operate our company vehicles, you must have a minimum of a Class B Commercial Driver’s License (CDL) with HAZMAT, tanker, and air brake endorsements as well as a valid Medical Examiner’s Certificate allowing for operation in interstate commerce. Don’t have a CDL yet? No problem, we will give you time and training to help you get one.

• Ability to lift and pull equipment that weighs 50 to 75 lbs.
• Possess exceptional customer service skills
• Willingness to work outside in all weather conditions
• Must be able to satisfy the English Language Proficiency qualification requirements in 49 CFR §391.11(b)(2) by responding to official inquiries and understanding highway traffic signs and signals in the English language. This includes the ability to read and speak the English language sufficiently to converse with the general public, understand highway traffic signs and signals in English, respond to official inquiries, and make entries on reports and records.

Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com.

It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!

Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual’s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.

In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster