Collections Representative at Suburban Propane in Minoa, NY

Summary: Suburban Propane is a nationwide distributor of propane and related products and services. They are currently looking for a Collections Representative to deliver high-level customer service by resolving delinquent customer accounts and managing customer accounts effectively. Responsibilities: - Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items - Process credit card payments including posting to accounts and logging activity - Provide a high level of customer account management by properly maintaining account information and data - Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary - Resolve all dispute cases to a mutual satisfactory end between the customer and company - Analyze accounts receivable information to determine priority and produce aging reports Required Qualifications: - High School diploma, GED or equivalent training and experience Preferred Qualifications: - A minimum of 1 - 2 years of collections experience preferred Required Skills: Collections Experience Benefits: Medical, dental, and vision (eligibility after just 30 days of employment), Paid time off that increases with tenure, A 401(k) with company match and immediate vesting, A new employee training program and many opportunities for continued learning and career development, Disability and life insurance, Employee recognition program, Generous tuition assistance program, Propane discounts