Restaurant Manager at Study Hotels in Chicago, IL

Truth be Told, our British Gastropub, located inside The Study at the University of Chicago in the beautiful Hyde Park, is currently seeking a Restaurant Manager. The FOH provides genuine hospitality and the highest quality of service to our guests. The ideal candidate enjoys entertaining, meeting new people and has an engaging, vibrant personality that thrives in a team environment.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

To learn more about our concept, please visit our official website. Truth be Told: https://www.truthbetoldtavern.com/

Salary: 70,000

Perks & Benefits:

• Complimentary shift meal
• 50% employee dining discount
• Unmetered street parking, no need for an expensive monthly parking pass
• Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life, and disability insurances
• Paid time off, and 9 paid holidays per year for eligible full-time team members
• Exclusive discounts on major retail partners through LifeMart

Responsibilities

• Provide the highest and most efficient level of hospitality and customer service expected by our guests. Ensure that the hospitality and service standards set forth by Study Hotels' operating principles are consistently implemented.
• Supervise all aspects of the hotel's food & beverage operations: restaurant, lounge, to-go area, room service, banquets and living room café.
• Engage and supervise Front-of-House team members, set clear expectations, and establish accountability in a team setting. Create and support a positive working environment that promotes curiosity, teamwork and fosters growth.
• Oversee daily activities such as side work, purchasing, and receiving daily inventories. Check beverage purchases for proper ordering and pricing structures. Ensure beverage costs are appropriately controlled.
• Work with the Restaurant General Manager to establish thriving food and beverage marketing programs, artfully leverage revenue management, driving profit to the bottom line with solid financial control.
• Liaise and assist with Marketing and Communications teams to manage online reputation and communicate with guests through review sites and social channels.
• Comply with all federal, state, and local legal requirements, including food safety certification. Ensure application of procedures and regulations to staff concerning hygiene and sanitation, fire and safety, and emergency protocols.
• Experienced on creating Craft Cocktails, Wines & Spirits program
• Proficient in TOCK Restaurant Reservation Systems, ADP Payroll Systems

Fundamentals:

• Education: High school diploma or general education degree (GED).
• Experience: 3+ years of related experience in a fine dining or upscale casual environment, and recently employed in a restaurant management position.
• Certifications: ServSafe and Basset Alcohol Training.
• Must be able to delegate, set priorities, utilize a team to execute short and long-term plans, and establish accountability in a team setting.
• Flexibility to work any shift, including evenings, weekends, and holidays.
• Excellent verbal and written interpersonal communication skills.
• Proficiency in English required. A second language is desirable.
• Strong organizational skills, including follow-up, time management, multitasking, and managing multiple priorities in a fast-paced environment.
• Ability to positively communicate and interact with all hotel departments.
• Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 40 lbs.
• Ability to stand for long periods indoors with a thematically climate-controlled workstation.
• Study Hotels is a drug-free workplace. Pre-employment drug test and background check required

About Us The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance in Chicago, Illinois. The 167-room hotel features a full array of suites, including our signature Study accommodations, a 100-seat Restaurant/Gastropub, 4,700 SF of banquet/meeting space including a 2,500 SF Winter Garden, specifically designed for social events, a state-of-the-art fitness center. The hotel offers discovery and connection areas for purposeful guest interaction, including active gallery space, cultural programming, and unique touches such as custom writing desks complete with postcards to encourage guests to connect with family and friends - postage free. Guest rooms and public spaces are filled with natural light with a bright, uplifting palette of textures and natural materials, reflective of contemporary residential living.

The Study: https://www.thestudyatuniversityofchicago.com/

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.