Software Engineer I - Active Support (New Grad) at StubHub · New York

Summary: StubHub is on a mission to redefine the live event experience on a global scale. The Software Engineer I will focus on transforming post-purchase experiences by building proactive support flows and modernizing systems that enhance customer interactions and trust. Responsibilities: - Build and scale intelligent systems from the ground up, shaping the future of automated customer support globally - Create proactive support flows that reduce customer anxiety and build trust after purchase - Create cutting-edge backend solutions, powering millions of customer interactions worldwide - Collaborate across Product and Design teams to launch innovative features that redefine the live event post-purchase experience Required Qualifications: - Graduating in Spring 2026 with a bachelor's degree (or equivalent) in a relevant field such as Computer Science, EECS, Computer Engineering, or Statistics - Passion for building products and solving real user problems - Intellectually curious, collaborative, and eager to learn quickly - Comfortable navigating ambiguity and ownership - Product engineering experience, including building full-stack web applications, integrating APIs and services, speaking with customers, identifying what to build, and iterating based on feedback - Experience working with LLM frameworks and AI platforms such as Claude Code, Cursor, or OpenAI through coursework, internships, or side projects - Previous product or software engineering internship experience - Experience building systems that process large volumes of data - Experience with Python, Java, C# or similar languages Required Skills: Product engineering, Full-stack web application development, API integration, Large-scale data processing, Python, Java, C#, LLM frameworks, AI platforms Benefits: Equity, 401(k), Paid time off, Paid parental leave, Comprehensive health benefits, Premium Health, Vision, and Dental Insurance options, Unlimited Flex Time Off, Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale, Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact, Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed, Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options