OnSite Specialist - Santa Barbara, CA at Stryker in Santa Barbara, CA

Summary: Stryker is a leading company in innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine. They are seeking an OnSite Specialist who will provide clinical surgical support, manage equipment, and ensure high levels of service at medical facilities during surgical procedures. Responsibilities: - Provides clinical surgical support by managing all relevant equipment - Anticipates related device needs of the O.R. staff and surgeon during surgical procedures - Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices - Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel - Maintains knowledge base of equipment and disposable products through Stryker education training programs - Provide physicians and OR personnel with information on new and current products - Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis - Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account - Accurately records and reports all surgical procedure information - Adheres to all Stryker and medical facility policies, standards and procedures - Analyze and resolve both routine and non-routine product issues expediently using independent judgment - Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility - Adhere to (HIPAA) and other related patient confidentiality policies and procedures - Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel Required Qualifications: - High School Diploma or equivalent required - Basic computer skills including Microsoft Office - Strong verbal and written communication skills - Interpersonal and organizational skills - Ability to quickly, efficiently, and effectively troubleshoot issues in demanding, high stress situations - Ability to provide support/coverage at assigned account during assigned shift - Ability to provide on-call services as required by the hospital/account - Ability to provide support/coverage at other accounts in other regions - Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects - Ability to remain standing and/or walking for an extended period of time - Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity - Must be able to observe and correct minute inconsistencies - Excellent analytical skills - Excellent interpersonal skills - Excellent equipment problem-solving skills - Excellent time management skills with ability to use independent judgment and critical thinking effectively - Must be able to explain and generate detailed guidelines and procedures Preferred Qualifications: - Bachelor's Degree, Associate's Degree or equivalent certifications - Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques - HSPA CRCST Certification within 6 months of start date and on time yearly renewal Required Skills: Operating Room experience, Stryker equipment management Important Skills: HSPA CRCST Certification, Basic computer skills Nice-to-Have Skills: Analytical skills, Time management skills Benefits: Medical and prescription drug insurance, Dental insurance, Vision insurance, Critical illness insurance, Accident insurance, Hospital indemnity insurance, Personalized healthcare support, Wellbeing program, Tobacco cessation program, Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), Basic life and AD&D insurance, Short-term disability insurance