OnSite Specialist - Melbourne, FL at Stryker in Melbourne, FL

OnSite Specialist - Melbourne, FL Location: Melbourne, Florida Work Flexibility: Field-based As an EndoscopyOnSiteSpecialist, you will play an essential role in supporting surgical teamsand ensuring that equipment, processes, and information flow smoothly to help driveexceptionalpatient care. What You Will Do: • Prepare, manage, andmaintainsurgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness andminimizingworkflow interruptions. • Support operating room teams during procedures byanticipatingdevice needs, providingtimelyequipmentadjustments, andensuring a seamless surgical experience. • Troubleshoot and resolve both routine and complex equipment issues using independent judgment tomaintainhigh service reliability and reduce downtime. • Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships. •Maintainaccuratedocumentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service. • Stay current through ongoing training,maintaininga strong working knowledge of Stryker equipment, disposable products, andnew technologieswhile educating clinical staff on product use. • Follow all safety, facility, and privacy standards, including patient confidentiality requirements, whilemaintaininga professional appearance, work ethic, and customer-focused mindset. • Provide flexible coverage, including rotating schedules, on-call, overnight and weekend shifts, and support for other accounts within and outside your region, which may requiretravel. What you will need: Preferred Qualifications •Bachelor’s or Associate’sdegree, or equivalent certifications. • 1+ year of experience in customer service, technicalassistance, clinical support, supporting sterile workflow operations, or operating room environments. • Knowledge of anatomy, surgical procedures, and instrumentation. • HSPA/CRCST certification (requiredwithin 6 months for Sterile Processing roles; renewed annually). Required Qualifications • High School Diploma or equivalent. • 0+ years of related work experience. • Ability to work rotating schedules, includingon-call, overnight, and weekend shifts, and maintain readiness to arrive within 45 minutes when on call. • Ability tolift upto 50lbsoccasionally and 20lbsfrequently; ability to stand, walk, bend, stoop, anduse fine motor skills for extended periods. • Visual acuity (corrected), color vision, mobility, and dexterity toidentifyand correct smallinconsistencies in equipment or documentation. • Strong analytical, problem-solving, and time-management skills with the ability to make independent decisions in high-pressure environments. • Ability to clearly explain and follow detailed guidelines and procedures. •Proficiencywith basic computer applications (e.g., Microsoft Office) and strong interpersonal, verbal, written, and organizational skills. • Ability to travel and provide coverage at other accounts as needed, including occasional overnighttravel. Join us to build skills and grow your career! Scope of Work Summary (Operating Room Support): TheOnSiteSpecialist provides in-room support for minimally invasive surgical (MIS) and related procedures, ensuringoptimalperformance of Stryker and third-party equipment. This role bridges clinical teams, SPD, and Stryker service lines tomaintainsmooth, high-quality OR operations. Core Responsibilities: Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference. Confirm equipment functionality and image routing prior to each procedure. Adjust camera, monitor, and device settings intraoperatively. Provide immediate troubleshooting of endoscopy and integration systems. Manage post-procedure breakdown andstaging ofall Stryker equipment. Clean/disinfect towers and components, restock consumables, and perform basic maintenance. Educate OR and SPD staff on proper use and troubleshooting of Stryker products. Support video conferencing, DICOM transfers, and EMR connectivity (where applicable). Qualifications: Experience in OR technical support or surgical services. Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.). Excellent communication and troubleshooting skills. Scope of Work Summary (Sterile Processing Department – SPD): Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy. Works alongside SPD staff to ensuretimely, compliant reprocessing of Stryker and hospital-owned instruments. Core Responsibilities: Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation. Perform in-line function testing (leak, sharpness, insulation, or power checks). Wrap and containerize sets for sterilization per IFU. Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership. Facilitate repairs, replacements, and instrument tracking per hospital protocols. Communicate with SPD and OR leadersregardingequipment readiness and process improvements. Certifications: CRCSTrequiredwithin 6 months of hire (per Stryker and state legislation). Ongoing annual continuing educationrequired. USN: $21.58 - $29.20 USD Hourly Travel Percentage: 10% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.