OnSite Specialist - Iowa City, IA at Stryker in Iowa City, IA

Summary: Stryker is a leading medical technology company, and they are seeking an Endoscopy OnSite Specialist to support surgical teams. In this role, you will manage the transportation and reprocessing of flexible endoscopes and TEE probes, ensuring compliance with hospital policies and standards to facilitate exceptional patient care. Responsibilities: - Transport flexible scopes and probes safely between procedural areas and reprocessing sites, take the lead on leak testing, manual cleaning and automated or manual HLD, and ensure every processed scope and probe is promptly returned to its designated storage location to keep teams moving and patient care flowing - Maintain communication with clinical departments regarding instrument availability - Validate and document all HLD cycles and labeling while maintaining accurate, detailed records, including procedure information, equipment usage, monthly performance metrics, and account updates, to ensure compliance and continuity of service - Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use - Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer‑focused mindset - Provide flexible coverage, including rotating schedules, on‑call, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel Required Qualifications: - High School Diploma or equivalent - 0+ years of related work experience - Ability to work rotating schedules, including on‑call, overnight, and weekend shifts, and maintain readiness to arrive within 45 minutes when on call - Ability to lift up to 50 lbs occasionally and 20 lbs frequently; ability to stand, walk, bend, stoop, and use fine motor skills for extended periods - Visual acuity (corrected), color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation - Strong analytical, problem‑solving, and time‑management skills with the ability to make independent decisions in high‑pressure environments - Ability to clearly explain and follow detailed guidelines and procedures - Proficiency with basic computer applications (e.g., Microsoft Office) and strong interpersonal, verbal, written, and organizational skills - Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel Preferred Qualifications: - Bachelor's or Associate's degree, or equivalent certifications - 1+ year of experience in customer service, technical assistance, clinical support, supporting sterile workflow operations, or operating room environments - Knowledge of anatomy, surgical procedures, and instrumentation - CER certification (required within six months of hire (or per state legislation), along with ongoing annual continuing education to ensure lasting compliance and professional growth.) Required Skills: anatomy, Surgical procedures, Instrumentation Important Skills: CER certification, Customer service experience Nice-to-Have Skills: analytical skills, Basic computer applications, Problem-solving skills, Time-management skills, Interpersonal skills, Verbal communication, Written communication, Organizational skills Benefits: Comprehensive benefits package