OnSite Specialist - Bronx, NY at Stryker in New York, NY

Summary: Stryker Corporation is a leading medical technology company, and they are seeking an OnSite Specialist to provide clinical surgical support. The role involves managing equipment during surgical procedures, troubleshooting devices, and maintaining strong communication with medical personnel. Responsibilities: - Provides clinical surgical support by managing all relevant equipment - Anticipates related device needs of the O.R. staff and surgeon during surgical procedures - Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices - Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel - Maintains knowledge base of equipment and disposable products through Stryker education training programs - Provide physicians and OR personnel with information on new and current products - Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis - Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account - Accurately records and reports all surgical procedure information - Adheres to all Stryker and medical facility policies, standards and procedures - Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment - The ability to provide on-call services, as required, by the medical facility - Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference - Confirm equipment functionality and image routing prior to each procedure - Adjust camera, monitor, and device settings intraoperatively - Provide immediate troubleshooting of endoscopy and integration systems - Manage post-procedure breakdown and staging of all Stryker equipment - Clean/disinfect towers and components, restock consumables, and perform basic maintenance - Educate OR and SPD staff on proper use and troubleshooting of Stryker products - Support video conferencing, DICOM transfers, and EMR connectivity (where applicable) Required Qualifications: - Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects - Ability to remain standing and/or walking for an extended period of time - Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential - Excellent time management skills with ability to use independent judgment and critical thinking effectively - Must be able to explain and generate detailed guidelines and procedures - Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility - Adhere to (HIPAA) and other related patient confidentiality policies and procedures - Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity - Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.) - Excellent analytical skills - Excellent interpersonal skills - Excellent equipment problem-solving skills - Excellent communication and troubleshooting skills Preferred Qualifications: - Bachelor's Degree, Associate's Degree or equivalent certifications preferred - Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred - Applicable for Specialists working in Sterile Processing Department: IAHCSMM CRCST Certification within 6 months of start date and on time yearly renewal - Experience in OR technical support or surgical services - Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.) Required Skills: Operating Room experience, IAHCSMM CRCST Certification, Surgical procedures knowledge Important Skills: Basic computer skills, analytical skills, communication skills Nice-to-Have Skills: Interpersonal skills, Organizational skills, Time management skills, Problem-solving skills, Critical thinking, Attention to detail Benefits: Bonus benefits