Associate Field Service Technician - Upper… at Stryker · Anapolis

Summary: Stryker Corporation is a leading medical technology company, and they are seeking an Associate Field Service Technician to support their service territory. The role involves repairing and delivering Stryker equipment, primarily focusing on Treatment solutions, while maintaining customer relationships and adhering to service metrics. Responsibilities: - Possess basic electronic and mechanical aptitude - Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades - Utilize computer software to complete documentation, order parts, reference training materials, and more - Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships - Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives - Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc Required Qualifications: - High School diploma - Must be at least 21 years of age to meet our driving requirements - Valid driver license in the state of residence with a good driving record as you will operate a company vehicle, while abiding by company policy - Willingness and ability to work an extended work week including nights and weekends at times Required Skills: Electronic aptitude, Mechanical aptitude, Quality control, Preventative maintenance, Wireless upgrades, Computer software usage, Equipment repair, Driving, Customer etiquette