Strada→
Health Client Analyst - Virtual at Strada in Remote
Entry LevelRemoteFull-timeRemote$55k–$66k/yr
Skills
tba knowledgehealth plan provision knowledgedata analysisclient managementanalytic skillscuriosityproject managementcross-functional team collaboration
Job Description
Summary: Alight is a company dedicated to empowering clients to build a healthier workforce through a unified benefits ecosystem. The Health Client Analyst will collaborate with internal teams and clients, focusing on account quality assurance, data analysis, and maintaining client deliverables.
Responsibilities:
- Providing subject matter expertise to clients, using that expertise to support. Working through employee escalated situations coming through to our client’s internal Benefits department
- Working in an integrated manner with the client’s health admin and advocacy teams
- Developing and maintaining data requests
- Utilizing companies' suite of tools to manage deliverables, requirements storage and handoff
- Communicating and maintaining project milestones and tasks developed based on deliverables. Identifies and communicates internal and external deliverable risks
- Tracking and resolving open items timely; managing client deliverables
- Participating effectively in client status meetings and client team and health plan meetings
- Developing a trusted relationship with our client
Required Qualifications:
- Possess Undergraduate or equivalent work experience required
- Possess TBA and health plan provision knowledge
- Maintain analytic, problem-solving, and organizational skills
- Able to manage multiple projects, clients, and deliverables with varying milestones, timeline, and deadline
- Show Curiosity along with an ability to learn quickly and apply feedback
- Possess good verbal, written and interpersonal skills
- Able to adapt to changing priorities & be effective in a fast-working environment
- Need previous experience caring for customers and working in a cross-functional, global team is ideal
- Able to show continued professionalism
Required Skills: TBA knowledge, Health plan provision knowledge, Data analysis, Client management, Analytic skills, Curiosity, Project management, Cross-functional team collaboration
Benefits: Health, dental and vision coverages starting Day One, Wellbeing programs, Retirement plans with contribution matching, Generous time off, Parental leave, Continuing education, Career growth opportunities
Benefits
Health, dental and vision coverages starting Day One
Wellbeing programs
Retirement plans with contribution matching
Generous time off
Parental leave
Continuing education
Career growth opportunities