Financial Operations Associate (Mandarin -… at StoneX Group… · Warren

Summary: StoneX Group is a Fortune 100, Nasdaq-listed provider connecting clients to global markets. They are seeking a Financial Operations Associate to manage client funds and ensure timely and accurate customer transactions, while collaborating with various teams to enhance the client experience. Responsibilities: - Support back office operations in processing customer transactions (deposits, withdrawals, transfers) - Facilitate inbound and outbound payments (wire transfers, credit cards, e-checks, checks) - Learn various banking systems to facilitate all functions of treasury operations - Help the firm manage risks associated with financial transactions - Keep team management informed of processing issues and red flags - Manage and fulfill internal projects or other individual tasks as delegated - Embrace our culture of continuous improvement by identifying and participating in areas of opportunity for improvement in our client treasury process Required Qualifications: - Fluency in Mandarin required - Must be able to work between 11:00 a.m. – 8:00 p.m. ET - Must be able to work in office 4 days a week in office (1 day remote optional) - Bachelor's Degree in related field - Computer proficiency in Microsoft Windows environment - Superior customer service skills - Proven ability to effectively work among a solution driven team - Proven organizational and prioritization skills - Ability to multitask and be a proactive team player - Must be able to effectively & efficiently self-manage to meet deadlines and client SLA under pressure in a high-volume vigorous environment - Must have a strong passion to learn Financial Operations and Global Banking - Flexibility in schedule is a must Preferred Qualifications: - Prior operational/back office, customer service or related experience a plus Required Skills: Microsoft Windows, Financial operations, Global banking, Treasury operations, Wire transfers, Credit card payments, E-checks, Check processing, Mandarin Benefits: Subject to business performance and recommendations of management, this role may be eligible to participate in an incentive compensation plan., This compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position, is offered.