Customer Experience Intern at Stewart Title · USA TX…

Summary: Stewart Title is a global real estate services company committed to helping people protect the dream of owning property. The Customer Experience Intern will support the marketing and customer teams by analyzing feedback, improving service processes, and boosting employee engagement through various responsibilities. Responsibilities: - Transactional surveys link to google pages (auditing) - Analyze customer feedback, surveys and data to identify trends and actionable insights - Assist in mapping customer journeys and identifying areas for improvement in service delivery. Analysis of company SharePoint Marketing Storefront - Create reports and presentations on key customer metrics and marketing performance for management - Support the department with daily tasks, meeting coordination, and data organization - Data driven Required Qualifications: - Be currently enrolled in a bachelor's or master's level degree program in Marketing, Business, Business Administration, Data Analytics, or related field - Be located in Houston, TX for duration of summer program - Be able to fulfill the duties of the role in a full-time, hybrid environment for the duration of the 10-week program, located in Houston, TX - Be eligible to legally work in the country in which you are applying, without company sponsorship or time restriction - Have familiarity with tools such as Microsoft Suite, Power BI similar (experience level may vary) - Be available to complete the entire internship program as defined by the communicated start and end dates - Thrive in a fast-paced environment and be eager to learn and contribute - Have strong communication and collaboration skills - Be detail-oriented while able to manage multiple tasks and priorities - Demonstrate curiosity, creativity, and a user-centered mindset - Be fluent in oral and written English Required Skills: Data Analytics, Microsoft Suite, Power BI Important Skills: Marketing Nice-to-Have Skills: Curiosity, User-centered mindset, Fluent in English, Collaboration skills Benefits: A variety of health and wellness insurance options and programs, Paid time off, 401(k) with company match, Employee stock purchase program, Employee discounts