Parts Counterperson at Steve Schmitt Inc in Highland Park, IL

Steve Schmitt Ford is seeking a dedicated Parts Counterperson to join our team in Highland, IL. In this role, you will be responsible for providing excellent customer service while managing and distributing automotive parts efficiently. If you have a passion for the automotive industry and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities

• Assist customers by locating and providing the correct automotive parts in a timely manner.
• Maintain accurate inventory counts and reorder parts as needed.
• Process sales transactions and handle payment accurately.
• Communicate effectively with service technicians and suppliers to ensure smooth operations.
• Maintain a clean and organized parts counter and storage area.

Requirements

• Previous experience in automotive parts sales or related field is preferred.
• Strong customer service and communication skills.
• Ability to accurately identify parts using manuals and computer systems.
• Basic computer skills and familiarity with inventory management systems.
• Attention to detail and ability to work independently or as part of a team.

Benefits

• Competitive compensation ranging from $21.00 to $25.00 per hour, paid bi-weekly.
• Opportunities for career growth and development.
• Supportive and dynamic work environment.
• Employee discounts on vehicle purchases and services.

About the Company

Steve Schmitt Ford has been a trusted name in the Highland, IL community for many years. Our commitment to quality service and customer satisfaction sets us apart in the automotive industry. We pride ourselves on fostering a workplace culture that values integrity, teamwork, and continuous improvement.

**Benefits**

- Paid Time Off
- 401K
- Health Insurance
- Paid Training

**Responsibilities**

- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high-level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization

**Qualifications**

- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record

*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*