Transfer Agency Associate 2 at State Street in Quincy, MA

Summary: State Street is one of the largest custodian banks and asset managers in the world, committed to providing innovative financial services. The Transfer Agency Associate 2 will manage day-to-day operations, develop client relationships, and ensure service level agreements are met while collaborating across departments. Responsibilities: - Responsible for day to day operations of groups by managing workflows - Develop and maintain strong client relationships - Collaborate with other TA business units as well as other departments within State Street - Responsible for managing client Service Level Agreements and ensuring they are met - Responsible for managing internal and external KPI’s and ensuring they are met - Work on other projects or tasks as assigned Required Qualifications: - Financial service experience - Ability to manage multiple tasks in a fast-paced and dynamic environment - 1 – 2 years of mutual fund operations experience - Proficient in MS Office 365 (Excel, PowerPoint, PowerBI, etc.) - Strong organizational and analytical skills - Time management skills – ability to prioritize - Effective Communication - Fostering Collaboration and Teamwork - Taking Ownership and Initiative - Ensuring accuracy and quality – detail oriented Preferred Qualifications: - BS/BA Required Skills: Mutual fund operations, MS Office 365 Important Skills: Client relationship management Nice-to-Have Skills: Analytical skills, Taking ownership Benefits: Retirement savings plan (401K) with company match, Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages, Paid-time off including vacation, sick leave, short term disability, and family care responsibilities, Access to our Employee Assistance Program, Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans), Eligibility for certain tax advantaged savings plans, Paid volunteer days, Matching gift programs, Access to employee networks