Cloud and AI Operations -Summer Intern-… at State Street · Burlingto…

Summary: State Street is one of the largest custodian banks and asset managers in the world, and they are seeking a Summer Intern for their Global Cloud Operations at Charles River Development. The intern will focus on enhancing operational workflows using AI and automation, while gaining hands-on experience with investment management systems and technical support. Responsibilities: - Project management and organization of tasks for both you and other teams - Participating in governance and audit activities relating to our technical processes and procedures - Automation, Documentation, Diagrams and Reporting - Using approved AI tools to enhance productivity for all work efforts - Responding to internal and external client requests for technical assistance - Diagnosing software issues and recommending appropriate solutions - Analyzing problems, answering product-related questions, and providing user guidance - Identifying, testing, and documenting workarounds for software bugs or functional gaps - Contributing to continued improvements of support processes and tools - Logging customer interactions and preparing resolution summaries Preferred Qualifications: - Experience with AI solutions that augment tasks that require greater efficiencies - Experience with one or more structured programming languages (SQL preferred) - Understanding of basic system administration concepts: configuration, resource sharing, OS fundamentals - Relevant technical/functional coursework, academic projects, or extracurricular activities - Understanding Technology Life Cycle and System Development Life Cycle - Strong communication and interpersonal skills - Strong analytical skills, including process analysis - Ability to balance multiple priorities while meeting client expectations - Customer-focused mindset and ability to work in a team environment - Planning to graduate in 2027 Required Skills: AI solutions, SQL Important Skills: System administration, Technology Life Cycle, System Development Life Cycle Nice-to-Have Skills: Analytical skills, Communication skills, Customer-focused mindset, Teamwork Benefits: Retirement savings plan (401K) with company match, Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages, Paid-time off including vacation, sick leave, short term disability, and family care responsibilities, Access to our Employee Assistance Program, Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans), Eligibility for certain tax advantaged savings plans