Associate Consultant - Officer at State Street in Burlington, MA

Summary: State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. The Associate Consultant Development Program is designed to hire, train, and retain new Associate Consultants who will engage in various client services business problems and prepare for a full-time role as an Implementation Consultant or Technical Implementation Consultant. Responsibilities: - Respond to requests for technical assistance via phone, email or in-person (remotely or on-site) - Under the Implementation Manager's direct supervision, deliver quality, timely and effective results on requirements gathering, documentation, workflow analysis and design, configuration, test case development, unit testing and prototyping - Diagnose software issues and recommend the appropriate solution - Engage as a billable team member on 2-3 full-cycle functional or technical implementation projects by participating in client meetings on site; attending internal meetings, end-user prototyping and training; and assisting with other assigned tasks - Engage as a team member by "shadowing" assigned staff on 1-2 implementation or upgrade projects - Analyze problems, answer questions and provide training related to the software - Follow a standard set of procedures when responding to customer requests or inquiries - Conduct research on questions and issues using available information resources and other product specialists - Keep a detailed log of all customer interactions and prepare resolution reports for issues reported by the customer - Develop in depth knowledge of the following modules in the application: Blotter, Manager Workbench, Compliance and Post Trade - Develop technical skills to conduct data mapping, upgrades and basic interface configuration - Complete other related tasks as assigned Required Qualifications: - Bachelor degree or higher from a leading college or university - Course of study in Computer Science, Engineering, Analytical Finance, Economics or other technical or analytical fields of study; Bachelor's degree in Computer Science highly preferred - Interest, exposure, background and/or internship experience in financial/software services industry - Strong analytical skills - Strong Problem Solving Skills - Solutions focused - Customer and Team-oriented - Demonstrated successful leadership skills - Strong prioritization and time management skills - Ability to effectively engage both internal and external partners - Knowledge of technical tools, including but not limited to: ETL Tools, SOAP/SML, RDBMS (Oracle, MS SQL Server or Sybase), Java and C # programming, Windows and UNIX(SOLARIS and Linux), SCM(Subversion or Perforce a plus), PERL, R, ability to read/write DTDs - Associates must be willing to travel on average 30- 40% to customer sites as a full time Implementation or Technical Implementation Consultant Required Skills: Technical Support, Product Management, Data Mapping Important Skills: ETL Tools, RDBMS, Java, C#, Windows, UNIX Nice-to-Have Skills: Analytical Skills, Problem Solving Skills, Customer Oriented, Leadership Skills Benefits: Retirement savings plan (401K) with company match, Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages, Paid-time off including vacation, sick leave, short term disability, and family care responsibilities, Access to our Employee Assistance Program, Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans), Eligibility for certain tax advantaged savings plans