Information Technology Supervisor 2 at State of Ohio in Columbus, OH

Who we are:

At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.

We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.

DBH Values:

• Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused)
• Collaborative (Approachable, Reasonable, Transparent)
• Value Driven
• Innovative (Yes Before No)
• Strong Sense of Urgency

Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.

The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.

What you’ll do at DBH:

The Information Technology Supervisor 2 provides leadership and direction for technical support services within a hospital-based environment. This role ensures that staff receive dependable technology services, coordinates daily operational priorities, and supports the implementation and upkeep of essential IT systems used in clinical and administrative functions.

Key Responsibilities

Team Leadership & Direction

• Guide staff responsible for technology assistance.
• Provide coaching, structure, and performance oversight.

Operational Coordination

• Prioritize daily activities that support hospital operations.
• Ensure reliable access to essential technology for users.

Technology Asset Management

• Oversee deployment, replacement, and tracking of equipment.
• Support planning for future technology needs.

Collaboration with Central Office IT

• Align local operations with broader enterprise systems.
• Communicate service needs, system issues, and requirements.

Stakeholder Communication & Support

• Serve as the point of contact for technology matters within the hospital.
• Partner with hospital leadership to address evolving needs.

Process Improvement & Planning

• Recommend improvements that enhance service efficiency and reliability.
• Participate in initiatives that advance operational performance.

This is an hourly position and is exempt from the bargaining units, with a pay range of 15 on the E1 Exempt Pay Range Schedule. Normal working hours are Monday through Friday, 8:00am to 5:00pm. This position is located in Franklin County, at the Central Ohio Behavioral Healthcare hospital, 2200 W. Broad St., Columbus, Ohio 43223.

Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

Additional Salary / Appointment Information:

This position is unclassified per ORC 124.11(A)(9).

Application Procedures
To be considered for this position, you must apply online through this posting website (careers.ohio.gov). We no longer accept paper applications. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications, experience, education, and training in the job selection process if there is no evidence provided on your application. In addition, “see resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (careers.ohio.gov). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.

Background Check Notice
The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

Rule 5122-7-21, “Background check on applicants,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Behavioral Health.

If you require a reasonable accommodation for the application process, assessment &/or interview, please contact Andrew Seifert, EEO/ADA Administrator at andrew.seifert@dbh.ohio.gov or 614-466-8884.

All final applicants tentatively selected for this classification will be required to submit to urinalysis to test for illegal drug use prior to appointments. An applicant with a positive test shall not be offered employment.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

UNUSUAL WORKING CONDITIONS
Work involves operations of computer terminal for long periods of time; overtime may be required; travel may be required
which may include overnight stay; may be required to be on-call 24 hours per day, 7 days per week.