Human Services Consultant I (Temporary) at State of… · Location…

Agency

Office of State Human Resources

Division

Temporary Solutions

Job Classification Title

Human Services Program Consultant I (S)

Position Number

Grade

NC14

About Us

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.

Description of Work

This is consultative work providing technical and administrative assistance to division staff, local agencies, community agencies, service providers, stakeholders, and others on issues affecting the program. Positons assist with program development, interpretation and implementation of rules and regulations, program standards, licensure or certification needs, compliance with established rules and regulations, automation needs, and new initiatives. Positions provide training for policy and procedures and establish performance requirements. Position ensures best practices are followed and assists with resource development; position may serve as a coordinator or liaison between stakeholders. Positions are involved in program assessment and compliance including the data collection, analysis, and reporting. Positions may serve as a liaison or coordinator with other agencies, service providers, advocacy groups and other stakeholders to enhance service provision. Some positions may recommend sanctions or corrective action for cases of non-compliance.

Work includes development of policy based on laws, regulations, and rules; development of standards and/or procedures; assists with technical or administrative issues affecting program development; provide guidance to management, consultants, or directs service staff in policy interpretation; conduct quality assurance audits and compliance efforts for cooperative agreements including fiscal accountability. Positions may conduct investigations to determine compliance with standards and policies. Position conducts research on best practices and implements these as may be appropriate. Employees may provide advisory or advocacy services by participating in planning and development activities for other agencies to ensure client population needs are met. May supervise administrative staff.

At the I-level, positions serve as the staff program specialist with primary responsibility for a single, less complex program including development, coordination, policy interpretation, quality assurance, and compliance with cooperative agreements/fiscal accountability. Or, the I-level positon may serve a regional program that involves an on-going monitoring aspect for compliance with administrative and programmatic rules that result certification, corrective action plans, sanctions, or closings. This level may also be accountable for the design and implementation of training modules for service providers, stakeholders, and/or staff.

Knowledge Skills and Abilities/Management Preferences

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org. 

 

Visit www.nctemporarysolutions.com for employment information. 
 

Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position.  All temporary employees are limited to one NC State Government temporary assignment at a time.  

 
Individuals hired into a temporary State job must be fully qualified for the job.  OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs.  Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state. 
 
This temporary position is located in 1915 Health Services Way - Wake County with the Department of Health and Human Services.   

 
Job Order Hourly Rate of Pay: $30.00 (Based on education and/or years of relevant work experience reflected on the application).  
 
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification.  The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.  

Management Preferences:  

•   Oversee the implementation of essential Refugee Support Services and activities within the state of NC in accordance with the federal funding guidelines, grant awards, and state-level contracts. 
• Position prepares Requests for Proposals, state-level contracts, and assists SRC with the selection of the best, most appropriate providers. Prepares and submits documentation and contract packages for new contracts and amendments.
• Acts as intermediary/liaison between SRO and Contracts Office/ OPCG. 
•  Evaluates contracted project services and costs.
• Assists in monitoring both contract administration and on-site service provision for compliance with federal regulations and contract terms.
• The institute plans for improvement/corrective action. 
• Prepares necessary federal and/or state reports, such as the Trimester Performance Reports, for these projects.
• Reviews and distributes grant announcements, coordinates statewide response, and coordinates the state-level application approval process.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master's degree in a discipline relative to the program from an appropriately accredited institution and two years of related experience; or Bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and four years of related experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Brandon Michael Williams

Recruiter Email:

BRANDON.WILLIAMS@NC.GOV