State of Nebraska→
Office Specialist at State of Nebraska in Lincoln, NE
Skills
Job Description
The work we do matters!
Hiring Agency:
State Patrol - Agency 64
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
Job Description:
Under immediate to general supervision, the background team member will process Nebraska licensing applicant background checks; accept applicant fingerprint cards, research payment information through our online payment system, and verify agency authorization for entry into the Record Information Tracking System; process applicant background checks for various state agencies and employers in Nebraska; accurately disseminate information and foster positive relationships with the public, prospective employers, law enforcement and state agencies. You will problem solve, review data for deficiencies or errors, correct incompatibilities, and accurately enter applicant information into various computer programs.
Requirements / Qualifications:
Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Preferred Qualifications: Excellent knowledge of Microsoft Office word processing tools and spreadsheets, office equipment and computer hardware; Basic understanding of databases; Good command of English, both oral and written; Great attention to detail; Effective time management skills; Regular and reliable attendance is expected; Ability to handle inbound and outbound calls from customers and state agencies; Exceptional customer service; High school diploma or equivalent.
Other: 28CFR 20.36 requires the Nebraska State Patrol to execute the CJIS agreement and abide by the CJIS Council policies to acquire and retain access to the Intrastate Identification Index (III) for the State of Nebraska. Vision must be correctable to a range that will allow reading of detailed database information and viewing of information displayed on computer terminals and printouts. Accuracy, attention to detail, and organization is key to success in this position. Resumes will not be accepted as a substitute to your applicant information. Failure to complete all areas of your employment application may result in your application being disqualified from our selection process. Applicants will be screened for a record of criminal activity and criminal history using a fingerprint-based check before a final offer of employment is made. Applicants must be free of felony convictions. Applicants cannot maintain a continuous association or dealings with persons, groups or organizations under criminal investigation or indictment or who have a reputation for present, ongoing involvement in felonious or criminal behavior. Applicant must successfully complete an extensive background screening prior to being employed, which includes completion of a Personal History Questionnaire. Selection process will include an interview.
Knowledge of: the practices and procedures pertinent to office/clerical support operations; the methods of filing, record keeping, bookkeeping, and mailing; computer operations and standard software and hardware applications; the purpose and activities of the employing agency; the work unit policies and guidelines pertinent to office/clerical support operations; the functions and specialized terminology associated with the work unit and agency; grammar, spelling, capitalization, and punctuation to recognize and correct errors; the procedures of manual and electronic file maintenance, record keeping, and mail distribution.
Ability to: code/sort and file/retrieve records/documents established indexing/filing systems; identify similarities and differences between two or more sets of data; communicate in person, by telephone or email; communicate effectively with work unit supervisors, co-workers, other agency employees, and customers or visitors to exchange information; understand and apply instructions; compute/total figures involving the use of addition, subtraction, multiplication, division, percentages, and fractions; determine course of action to correct inaccurate or incomplete records/documents; file and record information using numerical, alphabetical, and other records keeping systems; maintain confidentiality of materials processed; operate standard office equipment; learn and explain agency office/clerical support operations, policies and guidelines; select and apply established office/clerical support policies, standards, and procedures.
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Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.