Part-Time Account Assistant at State Farm - Judy Duran in McLean, VA

Summary: Judy Duran State Farm is looking for a part-time Account Assistant to be the friendly first point of contact for our customers and keep the office running smoothly. This role serves as an entry point into the insurance industry, assisting with various administrative and customer service tasks.

Responsibilities:
- Greet customers and answer incoming calls with a warm, professional tone
- Schedule appointments and manage the agent's calendar
- Assist licensed agents with policy documentation, filing, and data entry
- Help process routine service requests, payments, and endorsements under agent supervision
- Keep the CRM and customer records accurate and up to date
- Support light outreach tasks such as appointment reminders and follow-up calls
- Provide a great first impression for every customer who calls or walks in

Required Qualifications:
- Friendly, organized, and detail-oriented
- Comfortable on the phone and with basic computer / data-entry tasks
- Reliable and punctual
- No insurance license required

Preferred Qualifications:
- Bilingual (English/Spanish) a plus, but not required

Required Skills: Data Entry, Customer Relationship Management (CRM)