Receptionist - State Farm Agent Team Member at State Farm… · Charlotte

Summary: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to customers. They are currently seeking a dynamic individual to join their team as a Receptionist, where the ideal candidate will be highly organized and committed to contributing to a positive workplace.

Responsibilities:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects

Required Qualifications:
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems

Required Skills: Receptionist experience, Sales conversations, Microsoft Office, CRM systems

Benefits: 401(k), Bonus based on performance, Flexible schedule, Opportunity for advancement, Paid time off, Training & development, Retirement plan and paid time off that increases with tenure, Additional perks include team outings, Lunch ‘N Learn sessions, Milestone celebrations, Birthday or work anniversary recognition, We offer a competitive compensation structure including salary, commission, and bonuses