Future Opening: Customer Service… at State Farm… · Woodstock

Summary: State Farm Agent is seeking a qualified professional to join their team as a Customer Service Representative. The role focuses on providing exceptional customer service and building relationships to help grow the business.

Responsibilities:
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Maintain a strong work ethic with a total commitment to success each and every day

Required Qualifications:
- Interest in marketing products and services based on customer needs
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Provide timely and thorough activity reports to agent
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)

Required Skills: Insurance Product Knowledge, Property and Casualty License, Life and Health License

Benefits: Group Life Insurance Benefits, Health benefits, Paid time off (vacation and personal/sick days), Flexible hours, Flexible work from home options available.